9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 511-520 out of 1203
A
adsaffsfa
06/07/22
lucas is very friendly and helpful
Date of experience: June 08, 2022
DD
Don Davis
06/07/22
I will never need to remember a password again
I'm new to this service and Benjamin was a star. Very professional and patience, Highly recommended service. No more books with passwords all over and now I'm not using same password on over 35 sites. Much safer and more secure and the live chat is fantastic.
AK
Alexander Korotkov
06/05/22
Great Service provided!!
Great Service provided!!! Nathaniel was very helpful!!!
A
Arthur
06/05/22
Great customer service
Great customer service! For some reason I had to reset my smartphone. Result? I lost access to Google's Authenticator, and as a consequence also to apps such as NordVPN and NordPass. On both occassions the people from Nord helped me out. Today, Christopher helped me to reset my NordPass account. Thanks a bunch!
K
Kuba
06/04/22
Its a really great service
Its a really great service. I downloaded via steam with great speeds and has apps for every platform and super simple to use. Also there is kill switch that grants more safety in case connection drops which doesnt happen almost ever ^_^
JB
Jan Bláha
06/04/22
Really good password management app
Really good password management app. Even the free version contains all essential features. The premium version contains features like Data Breach Scanner that can be easily replaced with an external program. The only problem is when you use it on multiple devices. You will be signed out from one session when you log in on another. Saving passwords is not limited though.
AS
Ari Shively
06/03/22
Benjamin Solves Problems
Benjamin quickly, clearly, and concisely solved my issue with kindness. Troubleshooting with a good guy can't do any better than that!
CE
Christopher Ewert
06/03/22
Mick was very helpful
Date of experience: June 04, 2022
LR
Lexius Randal
06/03/22
Benjamin was kind and patient when he…
Benjamin was kind and patient when he helped me get back into my nordpass account :)
SB
Steven Benson
06/03/22
Subscription Refund
Was helped by Nathaniel, with subscription refund. Fast and excellent customer service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].