9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 441-450 out of 1203
H
Hannes
07/03/22
Very good products and perfect support
Very good products and also a perfect support :) Greetings to Benjamin who helped me out! Awesome team, I like your products.
AM
Ajwad Murtaza
07/02/22
Extremely patient and sharp!
Extremely patient and sharp!; Christopher from customer support represents among the highest levels of customer service I have experienced. Information was accurate, and responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for me to make informed decisions quickly, minimising the process of complex decision-making and end-to-end communication with Nord! 11/10 no 100/10!!! :)
TL
Tom Lustig
07/02/22
Lost my Master Password and…
I've lost my Master Password and Recovery Code. Christopher was able to help within a few minutes. Very Good, fast and nice service
TR
Toef R L Ghafoerkhan
07/01/22
i was today on 02-07-2022 fully and…
i was today on 02-07-2022 fully and excellet supported and that person took his or her time for me , till i was recovered.. that person is Denzel. very very outstandding and unbelevable support, keep going so. i am very bless and happy. waaaw.
G
Geoffrey
07/01/22
Chistopher was quick and efficient with…
Chistopher was quick and efficient with his service. needed to reset NordPass. extremely thorough and delightful to work with. Big shout out to Christopher working the weekend warrior hours!!
TC
Toby Campbell
06/30/22
Kind and knowledgeable staff
My customer service support assistant, Benjamin helped me out a bunch with my issues, and was very friendly and helpful
M
Magnier
06/30/22
Password problem resolved
I had a problem with my account password. Got it resolved in a few minutes thanks to Grant which helped me very efficiently. I had other questions that he answered quickly too.
H
Harriet
06/29/22
Very helpful, thanks Benjamin
Benjamin was very helpful and informative in helping me reset and get my account back on track, thank you very much! Very late at night too - customer service is superb!
RS
Rob Sil
06/29/22
Benjamin was very helpful and cleared…
Benjamin was very helpful and cleared up questions I had on the various plans. All customer support should be this easy. I won't hesitate to contact support if I need help.
NC
NordPass Customer- Marc
06/29/22
Praise for NordPass
I have nothing but praise for NordPass. All I need to do is remember my account password and my primary password to access all the passwords to all my internet accounts. And I can make notes about stuff relevant to the accounts. NordPass will also generate passwords for sites if you want. I used to be skeptical of password manager sites, but given various endorsements from people I trust, I let go of my anxiety and got on board. And come on, for the money, it's excellent value for this ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].