9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 401-410 out of 1203
I
Ivan
07/20/22
Joel is a great agent.
Joel is a great agent. Your career will be so bright!
N
Nate
07/19/22
Simple issue fixed
Simple issue fixed I was using the wrong password. I'm new to Nord and though it was a simple fix, the customer service was very polite and helpful.
RP
Ronnie Peter Müller
07/19/22
Nathan was giving great help
Nathan was giving great help! Thanks again
CS
Chancelor Sanford
07/18/22
Evelyn was able to assist me on my…
Evelyn was able to assist me on my questions in a timely manner. One question I asked she was able to obtain the info on my account and determined it was included in my initial purchase. I would highly recommend NORDPASS to anyone....
AG
Andrea Gallo
07/18/22
Evelyn's help! 10/10
I had a some sort of multitrouble to solve. Forgot my Master Password, no recovery code and over that, NordPass was not functioning correctly. Evelyn Elped me by resetting my Nord Pass account, and then solving my software problems untill i was able to logging in correctly. Everything in less than 5 minutes! Evelyn Was has been super kind with me and very fast on finding the solution. I would say the perfect customer service!
N
Name
07/18/22
Setting up a Dedicated IP
Getting what I needed accomplished for my dedicated IP was simple and fast thanks to Joel. I had everything complete within 5 minutes.
YD
Yo Diac
07/18/22
They answer fast and resolved quick
They answer fast and resolved quick. Thanks Evelyn
AA
Ahmed Ahmed El-Sayed
07/16/22
fast response
I had a problem and customer service (Benjamin) solved it within a minute very useful
CB
Christian Bachofen
07/15/22
Very helpful
Very helpful, in two minutes the thinks was done. Thanks a lot to Jonathan.
MB
Michael Booth
07/15/22
I had a total loss of both my Password …
I had a total loss of both my Password and Master Password,Grant your Technician assisted me immediately and helped me carry out the resetting Mr M Booth
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].