9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 321-330 out of 1203
C
customer
10/30/22
Benjamin did an excellent job and was…
Benjamin did an excellent job and was super patient. He was knowledgeable and helped me solve my issue while I dug up year old bank accounts.
LW
les wood
10/30/22
New user
As a new user, I find the online support is very good and the team can pass you from one expert to another if they cannot handle your issue. Great support from Benjamin today.
RC
Robert Clift
10/29/22
Very quick response
Very quick response. Quick and accurate answer from Benjamin. Problem solved and I was back in action in minutes.
M
Maty
10/25/22
The best Password Manager
It is seriously the best, works like a charm! I love the design of the desktop app, I also love that it checks your data for different breaches. They also have great customer support. I had an issue with the import of the passwords and got connected with Ava, she was great!
BG
Bruno Garcia
10/23/22
Resetting account
Resetting account. I got NordPass Premium because I use it NordVPN for a long time. Today, when I decided to learn NordPass, I had not idea about my master password or recovery code. If I created that before, I could never remember. Ava was pretty helpful and I manage to reset and start over the service.
SC
Sanjay Chhatralia
10/20/22
Octavia - What a good luck charm!
Octavia, great communication, personality was awesome, we had resolved the issue I had within mere minutes! Love a professional and efficient experience!! I consider Octavia to be a good luck charm now that I remembered my master password, saved me a lot of hassle. Thank you once again :P
MB
matjaz b
10/19/22
VERY SATISFIED SIMPLE SUPER CLEAR…
VERY SATISFIED SIMPLE SUPER CLEAR EVERYTHING WORKS AS IT SHOULD! LP Matjaz
MD
majid damirchi
10/16/22
he is a real helper thx
he is a real helper thanks Louis
IS
Ian Shimazu
10/13/22
Nordpass topnotch support and secure password manager
So I got a lot of inquiries and issues but Octavia the support help me with all the process and workaround to get me the things that I needed and is very polite
JC
Jenny Clark
10/07/22
Customer service
Garry helped me sort my issues with patients and expertise and made me feel assured that he had the issue in hand. It makes me think it was a great idea to go with this company if their customer service is that good!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].