9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 311-320 out of 1203
TD
Tom D
11/10/22
Stellar Support!!!
I lost access to my account and was helped live swiftly and with utmost professionalism and courtesy from Octavia and Benjamin on the live chat they were both excellent!!! Thank you so much!!!!
A
Ai
11/09/22
Thank you!
Jonathan's swift, skillful and ingenious assistance on my issue made me realize I'm very happy to be a customer of NordPass! Not only did NordPass find the silver lining between security and convenience (which tend to be so inversely related), they ensure their clients get top-tier customer service as well! Jonathan's help convinced me that if there's an issue, there is always a fix for it. I am glad I reached out :)
CR
CASEY RUNK
11/09/22
NordPass experience
How well it works, the layout of the content I am being protected.
BC
BIENVENIDO CUEVAS PEREZ
11/09/22
Provided info 💯
Date of experience: November 10, 2022
ES
Ed Sarlo
11/06/22
prompt chat response
prompt chat response, got to the expert right away
V
Vlad
11/06/22
Company have very good support!
Company have very good support. I had a problem with NordPass and Ava from support helped me immediately. Great communication, knowledge and support from Ava.
FL
Francesca Laurita
11/04/22
The app is really useful to keep safe…
The app is really useful to keep safe my passwords on my mobile. Customer care is hepful and available even during weekends. Kurt helped me when I was having problem with he login and I could easily recover the account.
PJ
Paul J Palombo
11/04/22
A great Rapid response on my inquiry of NordPass
A great Rapid response on my inquiry! I chatted with a sharp, knowledgeable agent (KURT) who had all the answers to my questions, especially ones I had on competitors of NordPass which I use. So much so that I plan on using a trial script asap. Thank you!
BG
Bill Gullett
11/04/22
Excellent Customer Service - Kurt
Kurt was very polite, very well informed, and very patient as I asked multiple clarifying questions and sent multiple snips to them for precise instructions.
B
Bruonl
10/31/22
Best online support I have ever had.
There is no doubt that Nord have great online support no matter which their application you need help with. I just got a great support and received tons of answers on my thousands questions and solutions their applications can offer to me in my particular case. Thanks Kurt, for your professional help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].