9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 271-280 out of 1203
N
Nyaboke
03/02/23
Harley was really responsive
Harley was really responsive, and very very patient. He helped me fix my connection problem that has been an issue for some time now. Thanks Harley.
B
Bill
02/28/23
I couldn't get to my account.
I was having trouble logging in to my NordPass account. It was very strange, when I tried to login it just came up with a blank screen. I got on Nord chat help with Kurt and we got it fixed. He didn't give up on me. It took a while to figure it out, but everything is good now. I am very happy with his help.
IM
Ian Markham
02/26/23
Very knowledgeable and lightning fast…
Very knowledgeable and lightning fast responses, WOW!
T
TrinityWaters
02/19/23
Needed help and got is fast.
Needed help with an option and Kurt met me on chat quickly and successfully. Thanks.
AP
Andrew Pope
02/18/23
Saved by Arthur from Customer Support.
Arthur helped with a password issue I have had for ages. Brilliant.
MF
Mark Ferencvari
02/09/23
Very reliable cross-platform app
It's a very reliable cross-platform app. Loading and inserting passwords at logins sometimes takes some time but I really like it, definitely staying their customer.
LL
Line Laliberte
02/08/23
Great help
Kurt help me to understand the process with NordPass, an suggested me link to read...answered rapidly, thanks
SS
Susan Stentz
02/06/23
CS Rep was invaluable assisting with product selection
CS rep, Nathan was very patient and thorough in assisting with my myriad questions regarding the Nord product suite. He was successful in helping me to understand options and make my selection. Nathan was a good representative of the Nord line and is to be commended. Overall the NordPass/VPN/Locker suite is not intuitive in product selection or using referral codes. I believe there exist opportunities for engagement across demographics as cyber security and data protection issues are only ...
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SS
Steven Scott
02/04/23
Helpful service
Kurt answered all my questions that I had and was very helpful.
S
Susan
02/03/23
Kingsley was extremely helpful and…
Kingsley was extremely helpful and explained everything to me
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].