9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
Add to compare
Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
Filter results
Sort by :
Showing 1231-1240 out of 1253
AG
Ayya G
07/24/20
NordPass is good on the Go for now and…
NordPass is good on the Go for now and it has the basics of a Password Manager and keeps adding more features in every update, but before launching New update, Please Stabilise the update before its launched, I think you have to add all the features as in LastPass, BitWarden, 1Password and DashLane. It is good if NordPass is made open-source (If NordPass doesn't like the idea sorry for it) . And after adding all features, It's nice to have 2nd Security Audit.
MR
Mr Ross
07/22/20
Swift Personal Response To E mail
I e mailed Nord with a question about how to do something and they replied (a real person not a bot) within a few hours with an answer...great service
DH
Duane Heddema
07/22/20
Awesome support
Awesome support
D
D
07/21/20
I got in contact with an agent in…
I got in contact with an agent in seconds and he really tried everything to help me!It was just awesome :)
SM
Sascha M.
07/21/20
Amazing customer support
Amazing customer support! My question was answered very quickly in a very competent way. This is how every company should treat their customers and communicate with them. You've won a new premium customer!
JM
José Miguel García Prados
07/20/20
Gran servicio al cliente ofrecido por…
Gran servicio al cliente ofrecido por NordVPN !lo recomiendo 100%!
ML
Mario L.
07/18/20
NordPass customer support is great
Recently I have addressed myself to NordPass customer support for a problem I was having with my account. I'm happy I can say that they have been great: fast, careful, efficient and even kind!That's why I felt to express and share my utter satisfaction!
CC
Cary Cabal
07/18/20
Excellent and instant answer
Excellent and instant answer. Thanks Jonathan!
SK
Sergey Khazov
07/18/20
Nice
Fast reply. Real help
MJ
Mack Jewell
07/18/20
Nylah was extremely helpful
Nylah was extremely helpful, very personable, and made a slight dilemma an absolute non-issue. The customer service I received from her is exactly why I love Nord and will never use anyone else. I hope you have this Splendid young lady training other people to provide the same Exquisite customer service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].