9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1211-1220 out of 1253
F
fixzy1161
08/14/20
my support helped me very quickly and…
my support helped me very quickly and got straight to what the problem was couldnt ask for anything more.
TY
Tanaboon Yantapanit
08/14/20
live support team are Amazing!
live support team are Amazing!they made things done fast , also easy to understand !
CS
Carrie S.
08/12/20
I needed help resetting my vault very kind and knew what to do.
I needed help resetting my vault. Very Kind and Helpful.
J
J.P.
08/08/20
The customer care team helped to try…
The customer care team helped to try and figure out my problem and gave me a resolution.
GL
G L Kelly
08/07/20
Had log in problems up to my hip…
Had log in problems up to my hip pockets. Justin at NordPass stuck with me to get issue fixxed. Great Folks!
HI
hamdi islem
08/07/20
great service fast replies and found…
great service fast replies and found the answer for my problome
JW
Jay Weisberg
08/06/20
Prompt and Accurate Service
I am amazed at how promptly tech support answered my question. In less than 24 hours, I received step-by-step directions to correct my issue. It worked without a flaw. A+ service!
GB
Guido Beltrame
08/04/20
Problem with access to app.
I had a problem when i try to connect at the app. the problem was resolved very quickly, im very satisfied. Thanks
M2
Martin 2020
08/04/20
NordPass - NordVPN - PC and mobile user
Good day. I am a NordPass password manager user. After reliable experience with the free version. I purchased an annual overpayment for expanding to other devices. When installing on a PC, I needed the help of NordPass support. This support resolved my issue of signing up for a purchased subscription quickly after exchanging emails. NordPass is a new application that is constantly evolving according to the user's needs. I am also a NordVPN user and my experience is great after 2 years on ...
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M
Michelle
08/03/20
I was having an issue and customer care…
I was having an issue and customer care was very friendly, helpful and fast with helping me get on my way. I'm new to Nordpass so it definitely made me extra happy for becoming a customer.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].