9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1131-1140 out of 1253
C
Cheebs
01/19/21
Very helpful
Very helpful
GK
Glenn Koons
01/19/21
I had a problem with the setup on…
I had a problem with the setup on NordPass however the very competent support team had me up and running in no time. Excellent customer service, much better than trying to talk with a robot that the other providers have.
ER
Elite Rebel Gaming
01/18/21
Experts on Hand and Ready!
They had experts on hand and ready to help immediately regardless of the type if question or nature of issue! Overall very knowledgeable and helpful! And to those who it matters it felt like I was talking to a real person instead of someone parroting a bot. Amazing service!
VV
Vladimir Valchev
01/17/21
Show password not work!?
Show password not work!?! I don't understand why? When I push Show app is gone out.
J
Jennifer
01/16/21
Wonderful Customer Service
I completely forgot my master pass and recovery code and was able to get back up and running after a very brief interaction with customer service through their web client. I couldn't be happier with their service.
GM
Gérald Maricau
01/14/21
Good help and kindly please..
Really good knowledge of the product and really helpfull.
FR
Fernando Ramírez
01/14/21
Cool password manager
After 2 years of using Dashlane for daily usage, I discovered Nordpass last semester. It's been great since then. They're improvin' it every month with one new big update. They'd sent one survey several months ago which I completed. Then, they added one improvement, which I asked in that survey, next month.Even though, one aspect I'd like they may improve it is how one user logs into the app itself (Windows 'n Android). Instead of using standard browsers for loggin' on it, it'd be more ...
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Z
Zach
01/13/21
I had some obscure scenario questions…
I had some obscure scenario questions that I needed some guidance on. Justin was able and willing to help me quickly and simply. Customer service means everything to me and dictates where I spend my money, NordPass has excellent customer service.
AC
Alexandre Cotey
01/12/21
I had a little noob problem..
I had a little noob problem... Try the online chat and in a matter of minute everything was fine !!!Great support !!!!Thanks again !!!
NU
New User Jeff
01/10/21
Great Service Outstanding Customer Service
Being a brand new Nord customer I did a fair bit of reading reviews before selecting them - aside from the obvious technical / security requirements their customer service was rated very highly. Great customer service is like very good insurance - you don't buy it hoping to need it, but when you do, it's nice when it's great, and Nord's is great. I had to use their chat function and was connected with...dare I say, an actual human being in under 20 seconds! That person was nice, helpful and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].