9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1121-1130 out of 1253
L
LaPlatti
02/10/21
One of the best services out there
One of the best services out there. I contacted the support because of an issue and it was solved within a couple of hours!
QU
Quit UR Snooping
02/08/21
I do NOT trust this app
I do NOT trust this app. Tried to like it, but buggy as hell. Reported problems, however, they want me to solve the issue with so many requirements to diagnose THEIR app, I uninstalled this thing and hope all of passwords were not exploited by this company. Uninstalled and reinstalled, but it won't remember to fill in the user interface as it did before...what ELSE is it doing?
M
Mr
02/06/21
سريع
سريع , وفهم المشكلة بسرعة , ممتاز .
RS
Ray S
02/02/21
Great service
Great service. Everyone was clear, investigative of my issue, and even though the ticket was answered by multiple people, they all were on top of the ticket and issue. Very impressed with this service so far!
NM
Nathan M
01/29/21
Couldn’t log in due to 2FA
I had been locked out of my account because my 2FA was on my old phone, so I contacted customer support. I think the agent that connected with me was Tatia? She helped me through the process and was very patient!
JM
J.D MH
01/29/21
great service all round
quick and simple instructions led to easy fix of my problem. thanks justin!
SR
S. Roberts
01/26/21
NordPass issue quickly fixed!
I was having lock out issue with my Password Manager so I used the chat feature on the NordPass site. So I detailed my issue in the message and sent it in. With in a matter of 2 minutes or less Talia entered the chat introduced her self and immediately went to work to resolve my issue. She very quickly came up with a solution and gave me the links needed to fix the problem and waited on stand-by while I completed the process. Talia made sure everything went well and that the app was ...
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N
Nick
01/26/21
Excellent customer service and easy to…
Excellent customer service and easy to use product. Can't go wrong!
CL
Cats_ law
01/23/21
I forgot my password and master…
I forgot my password and master password and the support is really fast I'd like to thank Talia for helping me out and getting me back into my account
J
josinho
01/22/21
gracias por la atención en resolver los…
gracias por la atención en resolver los problemas con nord pass. La atención excelente aunque la aplicación prefería que pudiera estar en idioma castellano.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].