9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1111-1120 out of 1253
S
Simon
02/19/21
Probably one of the best experience I…
Probably one of the best experience I had while getting support! Very grateful!
L
Laimonas
02/18/21
Great and quick support
Great and quick support. Thank you Talia!
KE
kai ell denazen
02/18/21
phenomenal customer service & troubleshooting
When I made a mistake and lost my NordPass info and recovery code, the support agent was incredibly helpful and made it super easy! no wait time, and their live chat option is seamless 💯
SY
Sherry Yang
02/15/21
Fast at problem resolution
Fast at problem resolution
TH
Tomas Hartvig
02/15/21
It's okay but still tons of bugs and…
It's okay but still tons of bugs and missing features. The other big players have more to offer and a lot less bugs.
C
csongor16
02/15/21
I forgot my masterpassword
I forgot my masterpassword, contacted live chat and they resolver my problem very shortly. So customer service is very good. 5 star.
K
Kuy
02/14/21
Very Quick and Hepful Cusomter Service
I logged in to customer support when i forgot my password. After verifying my identiy i was able to review trouble shooting techniques with the customer support person and they were able to reset my account quickly and allow me back into the service while staying on the line with me while i reset everything. Wish more customer support was that helpful, thanks Benjamin!
JA
John Aone
02/12/21
Really helpful
Really helpful, friendly and patient
JF
John from Oz
02/11/21
Love this company
Love this company. I have all there products now. The chat line operators are superb and quick and nothing ever seems to stump them. As I say, love this company and its team of experts!
D
Dominik
02/11/21
Amazing support.
I was back up and running after having lost my MFA device within 5 minutes- all very safe and secure as well :) Thank you Rachel for your support!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].