9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
Add to compare
Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
Filter results
Sort by :
Showing 1071-1080 out of 1253
JG
JOHN GILCHRIST
06/05/21
Nord is always super
Nord is always super. Their customer service is second to none. Rachel helped me with a problem which had wasted the better part of two days (installing Nordpass in fluxbox environment in Linux). She gave me a flathub solution I did not even know about and now MX Linux is rocking and rolling!
SS
Shobhit Srivastava
06/03/21
Smooth and secure account reset
Tried getting my account reset after I lost the master password and recovery codes. Honestly, I didn't expect a secure vault service to handle account resets this smoothly! And the way the reset happened via a temporary request ID hash; seemed like security was not to be questioned. Kudos!
J
Jérémy
06/01/21
Bien mais sans plus...
L'extention du navigateur qui se lance une fois sur deux, soit pas de remplissage automatique 50% du temps... Je me fais déconnecter 2 fois sur 4 quand j'allume mon ordinateur, obligé de reprendre mon téléphone pour retaper mon mot de passe qui n'est pas facile non plus... Et pas de support en français ! Donc je suis très déçu de ce logiciel qui se dit être l'un des meilleurs du marché ! Je finis la période pour laquelle je suis engagé pour retourner chez Dashlane car bien plus sérieux !
IY
Itz yayfers
05/30/21
Service was great
Service was great, straight to the point. They helped me and gave the best solutions to my problem. Overall 5/5 service.
A
Alex
05/28/21
Brill Support!
My master password stopped working all of a sudden, and within one minute of clicking on the chat button, I had a very expert Justin on the chat box, taking 15 minutes to talk me through rectifying the problem. After an install all is working again. I like NordPass, especially when I get quick helpful support like that.
D
Dalriada
05/27/21
Log In Problem
Had a log in problem. Contacted the chat option and was ably assisted by the agent. Tried two or three different options and got sorted out. Nice to deal with knowledgeable people.
LL
Leonardo Lex Minati
05/26/21
Support is awesome!
Support is awesome!They answer in no time and give you the solution as quick as possible!
DW
Daniel Williams
05/24/21
NordPass Not Opening Resolved!
NordPass was not opening and I was getting a "Request has timed out" error when trying to log into the application. I connected to Talia and she walked me through the process of uninstalling and reinstalling the application and browser extension. After completing these steps, everything was fully functional! This was the only issue I have had with NordPass to date, and I was able to resolve it in a few minutes with Talia's help. Thank you for your great product and support!
E
Erik
05/23/21
Fastest customer service I've seen
Both times when I had questions they responded really quick via the chat and solved my problems.Once I had to cancel a subscription and that was not a problem either.
AW
Alex Williams
05/18/21
5 Star
5 Star! Great customer service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].