9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1061-1070 out of 1253
NC
NordPass Customer
09/10/21
Truly loving this password manager....but...
Truly loving this password manager... I would give it 5 stars if I could use it on my Chromebook and Chromebox. Waiting in anticipation for Chrome OS integration.POSTSCRIPT (12 hours later) I have updated my rating to 5 stars because of outstanding customer service who alerted me to a work around solution for Chrome OS...being WEB-VAULT. Thumbs Up!!
T
trader
09/10/21
Best of the Best....
Best of the Best....Best Support I have ever had.Thank you very much NordVPN TEAM BEST REGARDS
KL
Kathy Lennox
09/10/21
Excellent customer service from…Justin
Excellent customer service from Justin...quick and painless....Thank you Justin :)
RK
Roberto Kozovski
09/09/21
Amazing service !!!
Amazing service !!!
DF
Dmitrij Furašov
09/09/21
Fast+pro
Fast, professional help. Thanks!
H
Henry
07/05/21
Great Service
Service was great, straight to the point. They helped me and gave the best solutions to my problem.5* service.
C
cortocircuito
07/01/21
A company philosophy that surprises these days
The first time I downloaded NordVPN was on August 20, 2020. I began to notice high latencies and variable speeds far from those contracted with the internet operator. Not being able to help me correct the problem, Nordme offered to refund the fee I paid for 2 years of subscription.A few months ago I decided to change the Internet Operator In June 2021 I decided to try NordVPN again, measuring the speeds and latencies before and after creating the VPN, I was very surprised that in both cases ...
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E
Em
06/30/21
Forgot my Master Password and Recovery…
Forgot my Master Password and Recovery Code, and accessed the live chat feature. Was quickly assisted by a very kind worker and successfully reset my account in no time!
AR
Anne Reed
06/29/21
NordVPN & Nordpass offer optimal security
My accounts, and entire desktop, was compromised nearly 20 years ago. Consequently, I would be locked out of my accounts so regularly I would have to verify my identity and change my password so often I have about 200 pages of passwords, single spaced. I spent thousands of dollars trying to secure my data without relief. I was finally reduced to using my computer, laptop and phone to play games. Finally I was told changing computers could not help as it was my IP address and I purchased a ...
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RP
Richard Pellegrino
06/27/21
Entered confused left 1000% happy
I was confused they listened and pointed out how to arrive at solution for me....even showed me how to do screen shot on iMac systemall issues solved!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].