9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 991-1000 out of 1253
M
Munir
10/27/21
make a option like google to one click to log you out from all signed in devices.
but additional seurity please tell your senior or developer to make like this option to log out from all devices at one click.... in google password manager have this option i hope you will do better.
MV
Mangalnathan Vijayagopal
10/27/21
Prompt and Amazing support by Kingsley
I lost access to Nordpass premium 2FA because I had to factory reset my phone. I was a worried that I lost all my important passwords. However, I followed the steps and that took me to the customer care live chat. I was serviced by Kingsley. He was very professional and followed the steps by the book to verify my credentials in order to restore my access. I did not have to wait too long. Once my credentials were verified, I had access to my Nordpass account. All this was resolved in 10 ...
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L
Luis
10/27/21
problem solved
the solution to my problem has been very fast .. now everything works perfectlyThank you very much Benjamin
CP
Christian Pinto
10/26/21
Quick and efficient
Quick and efficient. Aubrey had my password reset and helped me access my account again in minutes! Very satisfied.
H
hamama
10/26/21
a problem with master passwort and…
a problem with master passwort and recovery code, both were missing, but now everything is okay.thanks
RC
Roy Cooper
10/26/21
We have had several connection issues
We have had several connection issues, and I was getting frustrated. I was very grateful when Kai responded in a live chat and walked me through our questions with on-target tutorials and other instructions. Kai was patient, professional, with a good sense of humor. We wish that all live chats could be so helpful and enjoyable at the same time!
D
Dyanne
10/26/21
Serviced by Kai on NordVPN
Serviced by Kai on NordVPN. Fantastic service. His very nice. Think its a man...lol ty.
R
Rafael
10/25/21
Costumer service
This review will focus primarily on costumer service. Even though I didn't solve my problem yet (it was a deeper problem than expected, so the support will continue via email), just have to praise the costumer service from Nord, very polite and patient people. Big thanks to Benjamin and Hector!
CL
Christian Lawrence
10/25/21
To the point and Super Helpful
To the point, and very resourceful. Gave me accurate info very quickly, and stuck around while I worked through some forms for continued support.
LS
Lowa Sinclair
10/25/21
Tim is rad.
Well, Tim was friendly and chill. He put up with my "nerdy" antics and didn't seem too uncomfortable, which, of course, I wouldn't have given him a bad review anyways because, like....why? But yeah, it was lovely! 5 stars- or even 10 out of 5 if I could!
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