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Spot Score

NinjaOutreach - PR Software

NinjaOutreach Reviews in July 2025: User Ratings, Pros & Cons

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3.3

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NinjaOutreach Reviews & Ratings

3.3

Good

Based on 301 ratings & 228 reviews

Rating Distribution

Excellent

(157)

Very Good

(27)

Good

(3)

Poor

(4)

Terible

(37)

Expert's Review

NinjaOutreach has received a mix of positive and negative feedback over the past 12 months. Despite some challenges, the platform has standout features that deserve recognition. Users have praised the website's clear interface and the ease of running queries, providing detailed information about influencers. The customer service has been highlighted for its ...Read more

NinjaOutreach pros and cons

  • Efficient and beneficial customer service, promptly addressing and resolving issues.

  • Intuitive and user-friendly platform, enhancing user experience and ease of navigation.

  • Helpful in automating tasks, saving time and improving productivity.

  • Reports of unauthorized charges and billing issues leading to financial concerns for users.

  • Lack of clarity in subscription terms and refund policies causing confusion and dissatisfaction among customers.

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Showing 161-170 out of 228

02/26/19

5 out of 5

Great software for finding influencer leads

What do you like best? Search database with easy filtering and dropping into the right lists for outreach targeting. What do you dislike? Overall the software still has areas can improve, but happy overall. One area I think can improve is the response rates it shows in analytics doesn't take into account automated email responders. Recommendations to others considering the product The customer service is amazing- the team is very fast in responding and attentive to ...

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02/25/19

0 out of 5

Fraud

What do you like best? That I told them I did not want to use their service because their docusign agreement sounded liek a bad idea and so i didn't and went on my way and they still charged me fraudulently. What do you dislike? That I told them I did not want to use their service because their docusign agreement sounded liek a bad idea and so i didn't and went on my way and they still charged me fraudulently. What business problems are you solving with the product? What benefits have ...

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02/24/19

5 out of 5

Great product & extremely comprehensive customer service

What do you like best? We love pretty much everything about the software itself, filtering options, emailing options & more but what has me writing a review today is the incredible service and flexibility that Ninjaoutreach showed us after we had made a mistake in our plan choice. What do you dislike? So far everything has been good for us using Ninjaoutreach. It came highly recommended by mentors and we haven't been disappointed so far. Recommendations to others considering the ...

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01/16/19

5 out of 5

Great Platform - Easy to navigate and over delivered on my expectations

What do you like best? I really like the interface, it's a very easy platform to navigate. There is a lot of different opens available depending on the type of influencer you would like to contact e.g bloggers, Instagrammers, podcasters. You can mass contact influencers, this sped up my workload massively. The level of replies I received was surprising. Within 48 hours of using the service, I had over 20 influencers promoting my products under my affiliate program and over 100 within a ...

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01/01/19

5 out of 5

Responsive customer service. Great for growing a small business.

What do you like best? Their personal customer service has been very helpful to me. What do you dislike? I really love this service. It is a little overwhelming at first because it's all new to me, but ninjaoutreach customer support is helpful. What business problems are you solving with the product? What benefits have you realized? Ninjaoutreach is helping me convert new clients and reach a broader audience.

12/24/18

5 out of 5

An awesome link prospecting and outreach tool!

What do you like best? I like the fact that Ninjaoutreach has exactly everything that I need for quality link building, and much more. What I like the most is the Campaign Scheduler and the Send Later option which I rarely find in other apps. What do you dislike? Still haven't found what I dislike since it helps so much with outreach automation, and that is the most important thing to me. Whatever app speeds up my workflow is a good one. Recommendations to others considering the ...

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12/19/18

4.5 out of 5

Extremely Powerful Outreach Tool

What do you like best? There is a huge database of pre-scraped websites with email addresses, identified contact forms, social media profiles, and more. It makes it very easy to whip up an outreach campaign from scratch without needing to leave the platform. Search, email, and follow-up are all included in 1 platform. What do you dislike? I'm looking forward to watching Ninjaoutreach add more advanced functionality/features. What business problems are you solving with the product? ...

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12/18/18

4 out of 5

Good feature set for small businesses

What do you like best? Feature set and price seemed like it could fit our needs, I was excited to try it. What do you dislike? Free trial is a bit short so you'll want to be prepped to evaluate it fully quickly. Recommendations to others considering the product Beware - don't sign up for the trial unless you are sure. What business problems are you solving with the product? What benefits have you realized? We were looking for something to manage influencer marketing and outreach.

12/16/18

5 out of 5

Extremely effective tool for marketing

What do you like best? I am not aware of a better tool on the market than ninja outreach. With the chrome plugin its a breeze to find and complete organize detailed sets of leads straight from the net. Searches reveal endless new opportunities. Then you can set it all up so it functions automatically without your intervention. Just never ending on-going outreach creating backlinks for you And the team at Ninjaoutreach give great service. All around top marketing tool for me. Highly ...

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12/15/18

5 out of 5

Excellent round the clock support with best outreach tool

What do you like best? I like quick support and very good user interface and features. I recently subscribe the tool. I hopefully this company will maintain this kind of support in future as well. Update is required as per the time changes so lets see if its automatically comes in place. What do you dislike? Default billing was set to annual so i charged for entire year but instantly it reverted back. I asked support team they immediately provide the required support. What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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