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Spot Score

NinjaOutreach - PR Software

NinjaOutreach Reviews in July 2025: User Ratings, Pros & Cons

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3.3

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NinjaOutreach Reviews & Ratings

3.3

Good

Based on 301 ratings & 228 reviews

Rating Distribution

Excellent

(157)

Very Good

(27)

Good

(3)

Poor

(4)

Terible

(37)

Expert's Review

NinjaOutreach has received a mix of positive and negative feedback over the past 12 months. Despite some challenges, the platform has standout features that deserve recognition. Users have praised the website's clear interface and the ease of running queries, providing detailed information about influencers. The customer service has been highlighted for its ...Read more

NinjaOutreach pros and cons

  • Efficient and beneficial customer service, promptly addressing and resolving issues.

  • Intuitive and user-friendly platform, enhancing user experience and ease of navigation.

  • Helpful in automating tasks, saving time and improving productivity.

  • Reports of unauthorized charges and billing issues leading to financial concerns for users.

  • Lack of clarity in subscription terms and refund policies causing confusion and dissatisfaction among customers.

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Showing 171-180 out of 228

12/12/18

5 out of 5

Excellent Customer Service + Amazing Instagram Influencer Prospects!

What do you like best? I had an issue with my account payment plan, and with fast and transparent communications via e-mail with customer support, my issues were resolved! Also, searching for influencers via keyword searches is SO helpful! I've already locked in prospects/leads in the first week of using it! More so, there is a feature to share the account with your business team to tackle prospecting faster and to organize prospecting types through lists. What do you dislike? I ...

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12/12/18

5 out of 5

for Professional by Professional

What do you like best? One of the amazing tool if you really want to reach out more people. this tool help you in generating leads, auto emailing , auto follow , readymade templates and so many other features that i can't exlplain here. but you can try there free trail service.. that will give you the idea of how it work. like its change my mind how to do outreaching. highly recommended. What do you dislike? ammmm.. i think nothing right at the movment. will surely edit my comment ...

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12/11/18

5 out of 5

NinjaOutreach

What do you like best? I like the fact that everything is included in one platform. You get to search, email, follow-up and save contact information all in one spot. The templates are also super helpful so you don't have to think too much. I like that there is an outreach manager so you are not left alone to implement like many other tools. Support is super helpful as well. What do you dislike? There are a lot of features and so to get the full benefit of the tool, you need to invest ...

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12/07/18

5 out of 5

Best outreach tool

What do you like best? I like the extensive features NinjaOutreach has compared to other softwares in their category. What do you dislike? Nothing really, so far the software has been able to address every need. Recommendations to others considering the product I would recommend NinjaOutreach to anyone considering doing link building for any of their clients, especially if you are a freelancer or work at an agency. The tool is very straightforward and user friendly. What business ...

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12/06/18

5 out of 5

Great Outreach Tool for Link Building and Influencer Marketing

What do you like best? They offer a great database of influencers and blogs that is easy to access. This is the core of their offer for our small team. It allows us to inboard a client and gear up a first campaign in less than an hour. The systematization is a breeze with the different tools they offer, notably, their Chrome extension allowing our VAs to vet leads at a faster paste. What do you dislike? We feel that their platform is not as user-friendly as other competitors. They ...

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12/04/18

5 out of 5

Great Product, Great Customer Service

What do you like best? The product feels straightforward to me. Useful tools. Adding in that Riley did a particularly excellent job in customer service. Riley answered emails quickly, answered questions intelligently, and overall gave great customer service. What do you dislike? When working with a client that I am having trouble finding relevant bloggers and influencers for, I wish I had someone/something that would give me more ideas of what to search for. When hunting for ...

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12/04/18

4.5 out of 5

Find influencers fast - and pick the best ones to work with.

What do you like best? It let's me find influencers fast, and filter them in a numbers of ways. Then I can visit their site to see if I want to contact them. It has a lot of filters to choose which influencers have page rank and authority. They have a ton of examples for more than I could ever need. What do you dislike? The video are outdated because the software has gone through two revisions. However, the site has a help section so I could find screen shots of where some options ...

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12/01/18

5 out of 5

Ninja Outreach: I could not be happier...

What do you like best? I found this site because of my consultant. As I am bootstrapping my startup, we needed a faster way to find and more importantly actually reach and truly connect with people who can jump-start https://yourmosaicbox.com/. Couple the former with the great and understanding customer service (yes, thank you Tarek and you too Bryon and Harold for your support I could not be happier. What do you dislike? That once we found our target audience we are unable to ...

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AC

Alexandre Caporal

11/30/18

1 out of 5

Lack support and uselless and lots of bugs to fix

I’m not having the best first impression with NinjaOutreach.Search tool has a few bugs. For example, sometimes I search for something and seems didn’t find anything, than I change filters and change back... now it works.Another thing really bothered me is that I asked for support chat before I buy because I was intend to use in portuguese (Brazil). They said to me that was not their main language but I could use filters.Ok, I tried that, but look the situation:It simply didn’t find anything ...

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AC

Alexandre Caporal

11/30/18

1 out of 5

Lack support and uselless and lots of bugs to fix

I’m not having the best first impression with NinjaOutreach.Search tool has a few bugs. For example, sometimes I search for something and seems didn’t find anything, than I change filters and change back... now it works.Another thing really bothered me is that I asked for support chat before I buy because I was intend to use in portuguese (Brazil. They said to me that was not their main language but I could use filters.Ok, I tried that, but look the situation:It simply didn’t find anything ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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