NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use and navigate"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is very easy to use and the ability to custimize the experience is exceptional. The system works smoothly and easily connects with the other employees in the office. We use the program daily and have had no issues overall. What do you dislike about NinjaOne (formerly NinjaRMM)? You cannot go back when you click on a link within the program. If you've clicked in error you have to go all the way back through the system instead ...

"Mixed bag but strong modern RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja's remote tools are probably its strongest area. I don't think I've ever had an issue with it connecting. Patching is also greatly improved from our previous product and when a patch fails an actual error is given. Antivirus is also always successfully installed which is an improvement from the previous RMM. What do you dislike about NinjaOne (formerly NinjaRMM)? The dashboard style inferace looks nice but is lacking in actual ...

"Get RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? GUI interface is easy to navigate and wwasy to find what I need. What do you dislike about NinjaOne (formerly NinjaRMM)? The only thing I feel would improve it the remote access API with Teamviewer. At one point I was able to use the Teamviewer Enterprise license but not anymore. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All my RMM needs are being filled at the current moment.

"very good customer support and flexibility"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease to manage the devices and Windows update feature What do you dislike about NinjaOne (formerly NinjaRMM)? I can not think about it, but I think it will be better if you add the log management feature. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We used to do windows update with WSUS server, but we can get rid of it and it will helps us to remove unnecessary servers

"Great product!"

What do you like best about NinjaOne (formerly NinjaRMM)? Great UI. Agents dont break randomly like other RMMs. What do you dislike about NinjaOne (formerly NinjaRMM)? Overall NinjaOne is a great product and I don't have complaints. To be Nit-picky: Ninja remote's copy and paste features need some work. Can't copy and paste from an agent pc to your pc unless going to desktop. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management works great ...

"Extremely user Friendly"

What do you like best about NinjaOne (formerly NinjaRMM)? The most helpful thing about NinjaOne is how user friendly it is. I have found it very easy to use and navigate through even when I first started with endpoint management. What do you dislike about NinjaOne (formerly NinjaRMM)? I think tha the "details" section under each device needs some work, while the information given about the CPU is great, the information given for the Memory is lacking, I can't easily tell the speed of the ...

"The experience was great would do it again"

What do you like best about NinjaOne (formerly NinjaRMM)? The simplicity and the way the application was easy to use What do you dislike about NinjaOne (formerly NinjaRMM)? Could not say there was much to complain about What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Remote support since we do so much of it

"Excellent all round. Lots of great features."

What do you like best about NinjaOne (formerly NinjaRMM)? Being able to update and control end points remotely. What do you dislike about NinjaOne (formerly NinjaRMM)? Could be easier to do registry updates remotely What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Remote helpdesk support. Windows updates. Being able to rollout fixes and updates remotely.

"Awesome service, great product, even better support."

What do you like best about NinjaOne (formerly NinjaRMM)? The support team and how eager they are to help and assist. What do you dislike about NinjaOne (formerly NinjaRMM)? The 1GB limit for files to download/push. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja is solving remote support, patching, asset tracking, and application pushing/support.

"I have been a thorough enjoyer of NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? We have become ninjas thanks for NinjaOne, it is helpful for monitoring everything we need to, and its usefulness is limitless What do you dislike about NinjaOne (formerly NinjaRMM)? I disliked the fact that i struggled to find something overwhelmingly negative to say. Ninja hasn't given me or my team any issues at all. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We can remotely solve issues ...