NinjaOne (NinjaRMM) Reviews in July 2025: User Ratings, Pros & Cons

"Comfortable"

What do you like best about NinjaOne (formerly NinjaRMM)? I love that the interface are easy on the eyes and easy to navigate around. What do you dislike about NinjaOne (formerly NinjaRMM)? I have yet to found anything that are dislikable. If anything I would like to see more customization on the tickets section. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I like that everything is very organize and so it helps me keep tab on every client and keep ...

"Mixed bag but strong modern RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja's remote tools are probably its strongest area. I don't think I've ever had an issue with it connecting. Patching is also greatly improved from our previous product and when a patch fails an actual error is given. Antivirus is also always successfully installed which is an improvement from the previous RMM. What do you dislike about NinjaOne (formerly NinjaRMM)? The dashboard style inferace looks nice but is lacking in actual ...

"A review of NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? It was very easy to get used to as a non-technical person. What do you dislike about NinjaOne (formerly NinjaRMM)? I found it difficult to understand how certain new features such as the ticketing system were meant ot be utilized. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It makes it incredibly easy to manage devices in mass. Writing scripts is super easy and deploying these to all devices ...

"NinjaOne has revolutionized our business."

What do you like best about NinjaOne (formerly NinjaRMM)? There are so many features that we use on a daily basis. Themost used is the remote desktop. The ability to have three remote options is very valuable. The file explorer feature has proven to be extremely useful. There are so many features that we use that it is difficult to list them all here. The information displayed and the reporting availble also allows use to quickly respond to clients requests concerning their environment. The ...

"Get RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? GUI interface is easy to navigate and wwasy to find what I need. What do you dislike about NinjaOne (formerly NinjaRMM)? The only thing I feel would improve it the remote access API with Teamviewer. At one point I was able to use the Teamviewer Enterprise license but not anymore. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All my RMM needs are being filled at the current moment.

"Works Great for all of our cliets they are very happy with the packges we offer"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use is the main thing we look for within our packges and the number of Features is really usefull for day to day services. What do you dislike about NinjaOne (formerly NinjaRMM)? Not Much to say in regards to this! Everyting works as inteneded. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It Helps with all of our day to day operations with it support.

"Great product!"

What do you like best about NinjaOne (formerly NinjaRMM)? Great UI. Agents dont break randomly like other RMMs. What do you dislike about NinjaOne (formerly NinjaRMM)? Overall NinjaOne is a great product and I don't have complaints. To be Nit-picky: Ninja remote's copy and paste features need some work. Can't copy and paste from an agent pc to your pc unless going to desktop. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management works great ...

"very good customer support and flexibility"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease to manage the devices and Windows update feature What do you dislike about NinjaOne (formerly NinjaRMM)? I can not think about it, but I think it will be better if you add the log management feature. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We used to do windows update with WSUS server, but we can get rid of it and it will helps us to remove unnecessary servers

"Great product!"

What do you like best about NinjaOne (formerly NinjaRMM)? Great UI. Agents dont break randomly like other RMMs. What do you dislike about NinjaOne (formerly NinjaRMM)? Overall NinjaOne is a great product and I don't have complaints. To be Nit-picky: Ninja remote's copy and paste features need some work. Can't copy and paste from an agent pc to your pc unless going to desktop. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management works great ...

"very good customer support and flexibility"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease to manage the devices and Windows update feature What do you dislike about NinjaOne (formerly NinjaRMM)? I can not think about it, but I think it will be better if you add the log management feature. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We used to do windows update with WSUS server, but we can get rid of it and it will helps us to remove unnecessary servers