NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"NinjaONE is an awesome RMM tool to manage our devices."

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaONE has made updating and patching our fleet of Laptops so much easier. We can now access all our laptops at the touch of a button, we can send updates to the laptops and know that they are being applied, we can install new software when we need to. Very handy easy to use tool. We were able to deploy it in one day without any issues. We use it everyday to keep our machines running. And its been easy to intergrate into our IT ...

"Excel·lent Product and services"

What do you like best about NinjaOne (formerly NinjaRMM)? People and product, and suport for sales and sistems What do you dislike about NinjaOne (formerly NinjaRMM)? All like! Is excelent for control sistem What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Control all vm and help users

"Founder"

What do you like best about NinjaOne (formerly NinjaRMM)? I have used multiple. RMM software and NinjaOne has been the easiest to use and feature-rich product. By far, the patching, script writing, and remote control are better than the other products I have used. The filtering ability of NinjaOne is more flexible than I have used. What do you dislike about NinjaOne (formerly NinjaRMM)? In the scripting, it has variables but does not allow me to read secure document variables. What problems ...

"It just works!"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the fact that its eay to use, scripting languages are actual native languages not some proprietary language you have to be some kind of expert to figure out (Automate). I like the UI and the mobile app work great. What do you dislike about NinjaOne (formerly NinjaRMM)? Ticketing system is still lacking but I know its coming. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? They solve the ...

"Ninja is the best!"

What do you like best about NinjaOne (formerly NinjaRMM)? I love how simple Ninja is to use and how many features they have baked into one product. I use it every day and it's amazing. Onboarding new techs and new customers is super easy. Customer support has been pretty good and quick to access. What do you dislike about NinjaOne (formerly NinjaRMM)? Not much. I wish it had more features like Quickbooks integration, but I know they are still growing. What problems is NinjaOne (formerly ...

"Truly Life Saving"

What do you like best about NinjaOne (formerly NinjaRMM)? The most helpful feature of using the NinjaOne is being able to remote into a user's computer/server for remote support. What do you dislike about NinjaOne (formerly NinjaRMM)? I haven't had any issues with NinjaOne so far. Great product. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Allows that tracking/monitoring of client devices.

"Great RMM product, single pane of glass and great support"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaONE is a great RMM platform that provides one solution to manage our corporate devices. It's onboarding process is slick, and very fast. The toolset has allowed my team to support our end users from patch management, software deployment, cover auditing needs at great value for money. What do you dislike about NinjaOne (formerly NinjaRMM)? I have no downsides of the toolset, the MDM features are growing which is great to see. But ...

"Modern RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Very modern and efficient RMM. Easy to use. What do you dislike about NinjaOne (formerly NinjaRMM)? Easy to use. And solves many of the issues we had with the previous RMM. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Better monitoring and management tools. We are able to find more and prevent issues.

"Easy and efficient, a joy to use!"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the layout of NinjaOne. It's easy to navigate and has many useful features such as pre-saved scripts, installers and more. Remoting onto people's machines is nice and smooth with the confirmation slider. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing really. Occasionally the remote software can be a bit slow and the chat can lag a touch. Over all I am very satisfied with it What problems is NinjaOne (formerly ...

"NinjaOne has been a great addition to our MSP"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has been very fluid since we've switched. From the initial setup to the normal day-to-day use, everything has just worked and been user-friendly. What do you dislike about NinjaOne (formerly NinjaRMM)? I dislike that we didn't find these software sooner What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Has filled all our gaps as an RMM solution.