NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Superb Features, Seamless Integration and Reliable"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne impresses with its straightforward implementation and integration, making it an ideal choice for daily operational use. Its intuitive interface caters to all technical skill levels, enhancing user accessibility. The product support is exceptional, featuring a responsive team that ensures efficient issue resolution. Additionally, NinjaOne is continuously evolving, regularly adding new features that meaningfully enhance its ...

"Intuitive design, great collection of features"

What do you like best about NinjaOne (formerly NinjaRMM)? being able to ghet all the machine information from one page, from make and model to CPU and Memory usage What do you dislike about NinjaOne (formerly NinjaRMM)? The only downside ive noticed is if a user is not added to our network we cannot see their machine, a "one time use" app would be helpful like teamviewer does What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management is great and ...

"Excellent RMM tool replaced out old tool and no complaints"

What do you like best about NinjaOne (formerly NinjaRMM)? Windows Patch Management and scripting capabilities. Nice GUI and easy to navigate What do you dislike about NinjaOne (formerly NinjaRMM)? 3rd party software and MS office updates need some attention as they dont always work. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Has replaced our old RMM tool WSUS for windows patch management

"Ninjaone Review"

What do you like best about NinjaOne (formerly NinjaRMM)? Patching machines Recently development of Mobile Device Management Remote access to Command Prompt and Powershell Being able to transfer files to the machine Easy to use Daily use of the product What do you dislike about NinjaOne (formerly NinjaRMM)? 3rd party patching is not always the best e.g. Microsoft office, Windows What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? N/A

"Amazing RMM solution"

What do you like best about NinjaOne (formerly NinjaRMM)? 1. Ease of use - NinjaOne is very easy to implement and use it takes minimal training to be able to setup a company and begin reaping the benefits of RMM. 2. Features - NinjaOne is constantly coming out with new features that improve the product. 3. Patch management - Their Patch management just works. There are no complex policies to setup just a simple config screen. 4. Ability to run custom scripts - Ninja has a nice repository of ...

"Great Product"

What do you like best about NinjaOne (formerly NinjaRMM)? I really like the simplicity of deployment/implementation and use. But at the same time also the possibility of creating multiple customized automations/scripts through a simple and clear interface. There are many customization possibilities. I also use the app on a smartphone every day and would soon like to try it on a tablet. The remote assistance function with the partner Teamviewer is perfect. So far I haven't needed to open ...

"So easy to manage and really powerful"

What do you like best about NinjaOne (formerly NinjaRMM)? To be able to control the patching of machines through it. To be able to access the machines through the consoles in a really easy way. The use of scripts in a fast way to a high number of devices. The "Custom Fields" in the console. It is a really fast installation and the ".exe" is so light. It supports plenty of OS. Tickets with support work perfectly, the technicians are really good and friendly. It does not consume resources. I ...

"Good Experience it was and still using it."

What do you like best about NinjaOne (formerly NinjaRMM)? When a user or client has any kind of issue, we can easily connect with them and provide service to them. This will be time-saving, prompt service, and great user satisfaction we achieve. Another thing is Ninja's Service support also good, incase If I have any problem just raise ticket on portal, teams available to support. What do you dislike about NinjaOne (formerly NinjaRMM)? When I get connected with user, I am not able to verbal ...

"Technician that has used ninja at 3 separate companies."

What do you like best about NinjaOne (formerly NinjaRMM)? I find the clean interface easy to use and this has set itself apart in comparison with other RMM solutuins. Implementation has always been smooth having used group policy and intune to deploy to workstations. Over the last 4/5 years I have raised serveral support tickets that have always been resolved in a timly mannor. I currently work for 2 seperarte companies who both use Ninja, this is an essential tool and used on a daily ...

"My favorite swiss-army knife tool"

What do you like best about NinjaOne (formerly NinjaRMM)? The scripting, alerts, OS patching, and software inventory management are fantastic and work exceptionally well even with little-to-no experience on the platform. Try doing that with LabTech/Automate! Customer support is fantastic, implementation requires no excessive training, and it integrates into HaloPSA, Hudu, and ScreenConnect with ease. What do you dislike about NinjaOne (formerly NinjaRMM)? The reporting functionality is not ...