NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

"Vert good product"

What do you like best about NinjaOne (formerly NinjaRMM)? the ease of use makes you love "ninja" and its features are many What do you dislike about NinjaOne (formerly NinjaRMM)? The minimum device Is 50. If i don't have device to install i pay the license without use. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Solve update problem and schedule task

"Leagues Above The Competition"

What do you like best about NinjaOne (formerly NinjaRMM)? Patch management, software inventory, and scripting are so easy with Ninja. Customer support has been great as well. I love the discord server / script share. What do you dislike about NinjaOne (formerly NinjaRMM)? The mobile app could use a tiny bit more polish. If it had custom fields/software inventory added like the web client has, it would be much better. What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...

"NinjaOne is the best force multiplier we have"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne doesn't require learning a proprietary scripting language. It leverages powershell effectively so you can get to work immediately without the learning curve of a proprietary language. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja's missing a couple features like multiple-condition actions in policies that make it a bit of extra work to fine-tune actions. What problems is NinjaOne (formerly NinjaRMM) solving ...

"A Game-Changer in IT Management"

What do you like best about NinjaOne (formerly NinjaRMM)? Its seamless integration of powerful features with a user-friendly interface. Ninja not only excels in providing robust remote monitoring and management capabilities, but it does so in a way that is intuitive and efficient. The comprehensive dashboard, real-time alerts, and automation options make it a joy to work with, streamlining operations and enhancing overall productivity. Customer support has been amazing, and frequent and ...

"It was awesome tool for ITMSP smb organizations."

What do you like best about NinjaOne (formerly NinjaRMM)? Scripting and Automation. Patching and policy setup. both areas are truly helpful during troubleshooting. Since i am using this tool it makes me very much comfortable to support my customers and endpoints. What do you dislike about NinjaOne (formerly NinjaRMM)? Some time it is giveing unlonwn errors and stop working for endpoint. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? OS patching and ...

"Network Support Tech."

What do you like best about NinjaOne (formerly NinjaRMM)? Really love the ability to Monitor all the systems, getting an alert based on my preferences, and being able to remotely schedule updates, and run of the day fixes, using scripts. a lot of which are already available, meaning I dont have to write scripts. just apply them. Also really love being able to utilize teamviewer with one click remote access, to assist the end user. What do you dislike about NinjaOne (formerly ...

"Monitor, push updates, remote support and more"

What do you like best about NinjaOne (formerly NinjaRMM)? Remote support, monitoring, pushing updates What do you dislike about NinjaOne (formerly NinjaRMM)? Backups need more than just the ability to backup windows systems What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne makes it simple to monitor endpoints across different organizations. Remote support is easy and intuitive, pushing updates is simple with the library.

"Streamlined RMM tool with 3rd party integrating & attentive onboarding from the start"

What do you like best about NinjaOne (formerly NinjaRMM)? Simplistic dashboard allows a quick overview of the health of our device estate. Easy to create new or amend existing automations to suit our business needs. Account manager has been supportive and pointed us in the right direction for specific requirements. What do you dislike about NinjaOne (formerly NinjaRMM)? I've yet to find anything I dislike about the product. What problems is NinjaOne (formerly NinjaRMM) solving and how is ...

"Excellent and very well rounded RMM Solution"

What do you like best about NinjaOne (formerly NinjaRMM)? There are many positives about Ninja One. It is versatile and well rounded. The UI is excellent and consistant. The agent is light and comes as one piece of software (remote control software can bundle on top if desired) Highly recomend the Professional SKU giving a great bundle and excellent value for Money. Thanks to the helpdesk module we heavily use this software and the customer support has been good when needed also ! What do ...

"Great Product"

What do you like best about NinjaOne (formerly NinjaRMM)? As an MSP getting the tool deployed quickly, efficiently and leveraging the work we've put into our configuration has been a huge time savings. What do you dislike about NinjaOne (formerly NinjaRMM)? The gap is being closed with every release, our biggest issue with MDM which we are looking forward to trying out soon. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Consolidating our tools and ...