9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 951-960 out of 6255
SS
Seth Sunseri
03/20/24
Super helpful with the whole process
Date of experience: March 21, 2024
MF
Michael Frick
03/20/24
Extremely helpful customer service.
Extremely helpful customer service.
AE
Anna Eslinger
03/20/24
Good communication and easy to…
Good communication and easy to understand processes.
WN
Website Nations
03/20/24
Nick was a good customer service…
Nick was a good customer service manager he help me get my account started and I had a good experience with him on the setup. I recommend nextiva there company is outstanding in providing communication services for business
HC
Harry Cohen
03/20/24
George Gallagher was amazing he gave…
George Gallagher was amazing he gave all the quality time I needed to learn about my phones and how to get them set up. He was very patient with me as I am not a techie and it takes a few tries to get things done.
W
Willie
03/20/24
Nextiva Reps were very knowledgeable…
Nextiva Reps were very knowledgeable and professional!
JL
Jonathan Lilly
03/20/24
Agent was able to resolve my issue…
Agent was able to resolve my issue quick and efficient
R
Ray
03/20/24
I was able to work with a tech via chat…
I was able to work with a tech via chat and solved my issues quickly. He was knowledgeable, friendly and helpful. Great customer service
DG
David Gross
03/19/24
Anastasiia was great!
Anastasiia was great!! I am very impressed with the features
RW
Regina Willis
03/19/24
Everyone was very helpful
Everyone was very helpful. All services worked the first time.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].