9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 941-950 out of 6255
JM
Janice McGee
03/24/24
The guy who helped me was very helpful
Date of experience: March 25, 2024
LA
LINUS ANUKWU
03/24/24
Very pleasant and helpful experience
Very pleasant and helpful experience
KG
Kevin Gregory
03/24/24
Great Service...Recommend using Nextiva
Nick listened to me and solved my issue beyond my expectations. I recommend anyone use Nextiva.
IM
Indy Mahal
03/21/24
It was great experience working with George Gallager. th…
It was great experience working with George Gallager. Walked me thru the whole process. Made it easy to understand in layman's language.
EL
Edward Lale
03/21/24
I appreciate the time spent with me as…
I appreciate the time spent with me as a new customer. Some features are lacking in this system, and seemed to be avoided in the call, but overall, a great job.
ND
Nicolas Daguer
03/21/24
Even
Even, the agent who helped me out thru the process was great!
AK
Andrew Krisel
03/21/24
Live persons showing concern for…
Live persons showing concern for customer. Very rare these days.
SS
Samir Shah
03/21/24
Knowledgeable person
Knowledgeable person. She knows all the options per your plan.
BT
Bill Tipton
03/21/24
What I expected.
What I expected. Comfortable and helpful
CZ
Chip Z
03/21/24
Super Quick, Friendly and Easy
Worked with 3 team member over a 90 minute period and built out 95% of full company voicemail and IVR. Nextiva's team and system are great.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].