9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 851-860 out of 6255
VR
Vida Robinett
04/09/24
Great staff
Date of experience: April 10, 2024
KS
KIMBERLY SANCHEZ
04/09/24
Nick @ CR was helpful and easy to…
Nick @ CR was helpful and easy to process request.
PD
Paul Deloughery
04/09/24
They are super efficient.
From when I first called them to when our 5 VOIP phones were fully functional was 2 hours. That was super efficient.
JH
Joshua Harmening
04/09/24
So far
So far, so good!
MR
Madison R
04/09/24
Top tier customer service from all…
Top tier customer service from all sides! The sales rep explained everything clearly and helped us get it into a budget we felt comfortable with. They then had someone schedule with us to help us setup the system. I likely could have started set-up on my own, but I would have never understood all of the capabilities of this tool if it weren't for that meeting.
LG
LaTronski Gooding
04/09/24
Excellent service Thanks
Date of experience: April 10, 2024
RM
Raul Martinez
04/09/24
Excellent customer support
The customer support and response time are excellent! The support staff and sales staff are top quality because they help me answer all of my questions and helped me set up my devices.
AA
Aaron Allen
04/08/24
Nice help
Great help over the phone.
KZ
Kaydee Zimmern
04/08/24
Great customer service!
Great customer service!
LP
Lonnie Perry
04/08/24
The support representative was a huge…
The support representative was a huge help and guided me through the whole process. I recommend Nextiva to everyone who has a business and needs a mobile service provider
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].