9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 831-840 out of 6255
FP
Fred Pesik
04/16/24
Overall Service
Date of experience: April 17, 2024
FP
Fred Pesik
04/16/24
Overall Service
Date of experience: April 17, 2024
SL
SHEA LOY
04/14/24
Excellent Help
Great guide through the entire service seamless setup you just give them your information and how you want it to route and they take all the headache out of the setup!
P
Patrick
04/14/24
Thank you Paige!
Paige F. was very pleasant to work with.
JM
Jo Mckinlay
04/14/24
great customer service!
Date of experience: April 15, 2024
DM
Dean McDaris
04/14/24
Very detailed service and support team
Excellent sales experience and the setup walkthrough a member of tech support was amazing and very insightful. It’s nice that they take the time to essentially train you to use the service you’re paying for. Very helpful!
GF
George Ferrell
04/14/24
Amazing!!
Just an overall great experience
RR
Ratso Rizzo
04/11/24
Everyone involved
Everyone involved, from first contact through to account set up and test, was very professional and efficient. Thank you!
M
Matt
04/11/24
Alina Obertynska and the onboarding…
Alina Obertynska and the onboarding template made the process of getting started with Nextiva easy
PM
Pedro Murillo
04/11/24
Fast and good
Very friendly, fast, and effective support.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].