9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 811-820 out of 6255
SK
Sirgrady KC Law Jr rd
04/17/24
Perfection, at its fines
Everyone, was amazing from beginning to end. He understood the matter and his job. He made you feel welcome. And at the end, was the topper. She had it all: tone, feeling, carrying, understanding, patients, time and knowledge the complete package
TW
Tom W
04/17/24
Nick @ CR and this case number…
Nick @ CR and this case number 03189407- Responded to my inquiry within one business day. Nick @ CR left a voicemail and sent me an email to ensure I received an answer to my question.
KW
Kait Wojtaszek
04/17/24
Great onboarding
Great onboarding! It took longer than thought. the whole end-to-end process was a few weeks, but the team was very responsive and reliable during setup.
S
Sandra
04/17/24
Manuel@GR great service!!!
Manuel@GR Is very Professional and helps me to solve all the questions and issue I had I am very happy about Nextiva support
P
Peter
04/17/24
Nick @ CR was proactive in letting me…
Nick @ CR was proactive in letting me know the status of the business address change.
C
CJ
04/17/24
Gus S
Gus S. was very helpful with my issue. I have been calling for the last 3 days for a problem I had and was constantly getting blown off and pushed around. After 3 hours of calls Gus was able to resolve my issue.
SV
Smail VELOVIC
04/16/24
The fact that representative went above…
The fact that representative went above and beyond to help me set up my Nextiva, and explain how to properly use it.
SA
Sharon Allard
04/16/24
Manager
Very Helpful
C
customer
04/16/24
Team Members are very professional and…
Team Members are very professional and knowledgeable
VA
Valerie Absher
04/16/24
Great customer service!
Great customer service!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].