9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 711-720 out of 6255
GB
George Bedoya
05/08/24
1st Class Service!
From start to finish - it was an amazing experience. Justin and Sergio were extremely helpful/knowledgeable/and gave first class service!
DG
David G
05/08/24
Experience working with Carra Scarbrough .
Cara was an awesome Service delivery manager that was assigned to my account. She made things go smoothly and kept in order the actions and implemented on time.
GE
Gene Earl Myls De Guia
05/08/24
Stellar Assistance
Amanda did a great job assisting me through the process and answered all the questions to the best of her ability.
KA
Kevin Allocca
05/08/24
Nick @ CR was super helpful
Nick @ CR was super helpful. He listened carefully to my concerns and helped offer an excellent solution to my issue. He was the second person I spoke with at Nextiva and he went over and above to come up with a great solution
RB
R. Barnes
05/08/24
Satisfied Customer
Easy to install and the customer service was great.
GB
George Bedoya
05/08/24
1st Class Service!
From start to finish - it was an amazing experience. Justin and Sergio were extremely helpful/knowledgeable/and gave first class service!
DG
David G
05/08/24
Experience working with Carra Scarbrough .
Cara was an awesome Service delivery manager that was assigned to my account. She made things go smoothly and kept in order the actions and implemented on time.
EY
Eddie Young
05/07/24
Poor Customer Service Agent
Everything was great except my telephone transaction with Fernando. I am so irritated I don't want to even leave details but I did call it in to a supervisor
JM
Jimmy Mulhall
05/06/24
Great
What a great experience
SE
Sarepta Elliott
05/06/24
Tyler helped to resolve our issue…
Tyler helped to resolve our issue quickly and professionally. He advised me of all the steps he would be completing and was very patient as we moved through the process.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].