9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 701-710 out of 6255
EC
Eddie C. Milton
05/09/24
The representative was quite…
The representative was quite knowledgeable and helpful in setting up my account.
EC
Eddie C. Milton
05/09/24
The representative was quite…
The representative was quite knowledgeable and helpful in setting up my account.
AY
Abdullahi Yusuf
05/09/24
fast professional easy to understand
very good. fast explained well
TP
Terrell Pickett
05/09/24
Daria was fantastic
Daria was fantastic, truly an unexpected pleasure to deal with. Very professional, polite and so very helpful. She resolved all of our issues even when we were making process more confusing. Thank you Daria and Happy Late Birthday again!!!
AY
Abdullahi Yusuf
05/09/24
fast professional easy to understand
very good. fast explained well
TP
Terrell Pickett
05/09/24
Daria was fantastic
Daria was fantastic, truly an unexpected pleasure to deal with. Very professional, polite and so very helpful. She resolved all of our issues even when we were making process more confusing. Thank you Daria and Happy Late Birthday again!!!
LG
Luisa Galofre
05/09/24
Service set up was quick and easy
The set up service of our account was done immediately and efficiently.
GE
Gene Earl Myls De Guia
05/08/24
Stellar Assistance
Amanda did a great job assisting me through the process and answered all the questions to the best of her ability.
KA
Kevin Allocca
05/08/24
Nick @ CR was super helpful
Nick @ CR was super helpful. He listened carefully to my concerns and helped offer an excellent solution to my issue. He was the second person I spoke with at Nextiva and he went over and above to come up with a great solution
RB
R. Barnes
05/08/24
Satisfied Customer
Easy to install and the customer service was great.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].