9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 641-650 out of 6255
NS
Nnamdi Singletary
05/22/24
Quick and clear instruction
Very polite and patient. Clear instruction made it a simple process.
KJ
Kevin Johnson
05/22/24
Our technician was very responsive
Our technician was very responsive, hardworking and wanted to get the job done quickly and correctly.
DC
David Clemmons
05/22/24
From the first time I called to obtain…
From the first time I called to obtain service I felt that Nextiva would be able to assist me with my business phone needs. The initial setup was well done, phones delivered in a few days and my number was ported without delay/issue. I set up my new phones with Ms. Amanda and she walked me through the process. She was very knowledgeable and very personable. Great experience all around.
MW
Mel Wenko
05/22/24
Excellent service!
Excellent service, he was knowledgable, patient while we went through everything, and knew what he was doing!
CA
Chris A
05/22/24
My Onboarding support Rep was very…
My Onboarding support Rep was very informative and helpful. So far I'm happy I made this decision, great support thus far and the platform is very robust!
PM
Patrick Merryman
05/22/24
Great Service
Great Service, very helpful with setup
AC
ANDREW CYDERS
05/21/24
Michael Fong is amazing
Michael Fong is amazing. Answered all my questions. Personable and knowledgeable. I hope all my service experiences are as good as this.
KH
Keleigh Hardesty
05/21/24
Simply Amazing
Everything was amazing, and the setup took no time. Every staff member I spoke with is very knowledgeable.
JC
Jackie Chamberlain
05/21/24
We appreciate the assistance we got…
We appreciate the assistance we got from Nextiva. Everyone was so very helpful
MB
Monica Buehler
05/21/24
easy
easy process
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].