9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 611-620 out of 6255
DG
Danielle Good
05/30/24
Experience working with Carra Scarbrough
Carra is very helpful and knowledgeable. She is very kind and doesn't rush you. Highly recommend Carra.
CD
Ch Dr Hibbert
05/30/24
The Best
Mrs Anastasiia Pavlenko was the most professional, the most patient with me while she was explaining in detail what I purchased and how to operate the services, her attention to detail is above reproach.
NB
Network Broker, Inc
05/30/24
effective and friendly
Date of experience: May 30, 2024
DR
David Riley
05/30/24
Good customer service when setting up…
Good customer service when setting up for calls. Very knowledgeable
JH
Jose H
05/29/24
Great Service
Jesse was very helpful and patient
JC
jerome chenevert
05/29/24
Good customer service 👍
Good customer service 👍
IY
Isabela Yepes
05/29/24
Michael was so kind and very patient
Michael was so kind and very patient ! Really loved his customer service :)
PM
P. Morris
05/29/24
Painless Sign-up and great customer…
Painless Sign-up and great customer service!
MP
Matt Pepper
05/29/24
Nick
Nick, was accommodating through this long and complex process. Nick and other Nextiva reps helped explain the necessary steps clearly and timely. I appreciate the patience Nick had during this process.
JD
Josh Denton - Stomo Mobile Sel
05/29/24
Issue resolved and money saved.
Issue resolved with explanation of issue and money saved. Timely response.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].