9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 571-580 out of 6255
NZ
Nabeel Zidan
06/11/24
Very professional team and great service
Very professional team and great service
BL
Barbara Laurent
06/11/24
Your Service Support
Date of experience: June 11, 2024
ZA
Zaheer Ahmed
06/11/24
Excellent Services
Mr. Fong provided an exceptional service to setup the new account with NextIva.
KC
Kathleen Crissey
06/10/24
The software is very user-friendly
The software is very user-friendly. Our walk-through setup session went smoothly. Anastasiia was very knowledgable and professional when setting up our system. The after-sale supports were also great. They responded quickly and has always been helpful.
RT
Riley Trumbull
06/10/24
Carra was an excellent project manager
Carra was an excellent project manager. The process was smooth and easy. I have done many of these for customers over the years and this was one of the easiest.
JW
Jamie Welker
06/10/24
Fast friendly customer service
Fast friendly customer service
MP
Mary Parkinson
06/10/24
Great Experience
My sales person Devon was very helpful with his explanations and the pricing. Once I got to set up Alanna (sp?) was an angel and walked me through every step and sent me videos and explanations to help with the parts that I didn't have at the moment, as well as the support number to call if I had problems. Everyone was extremely nice and willing to help out.
AS
Anna Stef
06/10/24
Very easy and awesome to work with
Very easy and awesome to work with! Thank you!
KC
Kathleen Crissey
06/10/24
The software is very user-friendly
The software is very user-friendly. Our walk-through setup session went smoothly. Anastasiia was very knowledgable and professional when setting up our system. The after-sale supports were also great. They responded quickly and has always been helpful.
AS
Anna Stef
06/10/24
Very easy and awesome to work with
Very easy and awesome to work with! Thank you!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].