9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 531-540 out of 6255
PT
Pauline Testman
06/19/24
Great experience
Great experience, customer service was impeccable.
JM
Jack Mclaughlin
06/19/24
Phone System Install
Our rep was very helpful and informative from start to finish.
JH
Jon Hudgins
06/19/24
Quick and easy set up.
Date of experience: June 19, 2024
MA
Michele Alex
06/18/24
Excellent Customer Support
Miguel was knowledgeable and very patient. He took the time to explain all of the various sections of how my phone lines work. He had no problem answering my many questions. He went beyond the usual customer service I have experienced with past companies.
A
Amber
06/18/24
Great Service with Implementation Manager Dmytro Kalaida
Working with Dmytro Kalaida was a great experience. He made everything go smoothly and was extremely helpful with setup and any questions I had.
CB
Christy Barto
06/18/24
Helpful and patient service folks
Helpful and patient service folks. I appreciated the time they each took with me.
AB
Alseny Balde
06/18/24
Satisfied.
Satisfied. Setup was easy.
K
KLN
06/17/24
It was okay
It was okay. Hard to understand the rep. Felt rushed.
KH
Keiry Hernandez
06/17/24
Productive
I expressed my concerns and they worked everything productively and answered all my questions.
K
ksmith
06/14/24
They answer the phone!
They answer the phone! A novel concept in the world of automated attendants and everything AI, I'm glad they do, and you will be, too. Smooth as silk onboarding. Functional apps. Reasonable rates.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].