9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 501-510 out of 6255
AH
Anitrah Hitchcock
06/27/24
My first purchase with Nextiva
My first purchase with Nextiva. The two people that helped me today. They both were very informative, helpful and friendly. Will definitely recommend to my friends!
AS
Amos schwartz
06/27/24
The patient
The patient, gracious response of the staff
KK
Kate Koerber
06/27/24
Great set up experience
The set up went well and they were able to do a quick turnaround and offer the set up the day I signed the contract. I greatly appreciated that!
BY
Betty Young
06/27/24
I’m was pleased with the rep patience
I’m was pleased with the professionalism . At times I became frustrated because I’m not computer savvy, the representative was extremely patient and told me to take my time.
EP
Eminence Project Group
06/27/24
This was a great experience
Date of experience: June 27, 2024
MS
Matt Sage
06/26/24
Very professional and polite
Very professional and polite
JK
Julia Knight
06/26/24
Micheal was awesome and informative
Micheal was awesome and informative. Each time I call the customer service etiquette is impeccable from this company.
C
Carolina
06/26/24
Great guidance!
Great guidance! Micheal Fong was a great person to work with, he was patient with me and able to answer any concern I had in regard to the services and features.
MT
Michele Tully
06/26/24
Everyone was very professional and…
Everyone was very professional and helpful and the process was very easy.
EG
Edith Gonzalez
06/26/24
Explained everything I needed to know…
Explained everything I needed to know in detail.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].