9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 491-500 out of 6255
NH
Nathan Hawkins
07/08/24
Volodymyr was amazing
Volodymyr was amazing. The way he explained and hand holded me in setting up the account was brilliant. I love the way he went out of the way to make things easier for me. WELL DONE MATE
NB
Nicholas Beard
07/01/24
Awesome!!!
Date of experience: July 01, 2024
CB
Cole Bryan
07/01/24
Resolve issues in real time.
Resolve issues in real time.
DG
David Galvez
07/01/24
ask as many questions
they answer all the questions as ask
EB
Erin Barbus
07/01/24
Easier than I thought it would be
Easier than I thought it would be! I received a prompt response to my initial inquiry message, was able to communicate the needs of my business and was offered an affordable package rate. I received help getting everything set up and all of my questions were answered.
BS
Brandee Samples
06/28/24
Great help and service and great price…
Great help and service and great price compared to all the other conpanies
LD
LESLIE DUNCAN BLAKE
06/28/24
The people I talked to were great.
Date of experience: June 28, 2024
LM
LEARON MAYES
06/28/24
The person was very informative and…
The person was very informative and easy to talk to.
TB
Tim Barber
06/28/24
So far loving it
So far loving it, have to set up completely still though
LD
Lucie Dagesse
06/27/24
I was told my phone would work with…
I was told my phone would work with this service, I had my old number ported and this took about a week but once it was done my home phone would not work, I have been on very long wait times (up to 3 hours on hold) to try to resolve this issue only to be told my phone will not work unless I buy new phones that would cost over $200 or by an adapter that is over $100 so I am now waiting for an adapter to arrive and hope it works, I am not happy that I was lied to about my phone working, I ...
Read more
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].