9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 401-410 out of 6255
C
customer
07/26/24
Great service
Date of experience: July 26, 2024
DA
Dave Anderson
07/26/24
The Support Rocks!
Maryna was terrific through the entire process. I found her to be extremely responsive, friendly, professional and quite knowledgeable.
S
Smurfette
07/26/24
Nextiva is an amazing company
Nextiva is an amazing company and serviced my customers with clear sound. Their pricing is very affordable and what you receive for the price is truly worth it. Thanks Nextiva for helping me help my customers with clear sound and painless connections.
K
Kevin
07/26/24
She was very helpful regarding to my…
She was very helpful regarding to my concerns.
MR
Meriany Redner
07/26/24
Quick and easy set up
Quick and easy set up! I got a great number for my business and everyone was really friendly and professional.
CF
Chick-fil-A Fort Pierce
07/26/24
Nick @ CR was very helpful with…
Nick @ CR was very helpful with expediting my change of ownership
S
Smurfette
07/26/24
Nextiva is an amazing company
Nextiva is an amazing company and serviced my customers with clear sound. Their pricing is very affordable and what you receive for the price is truly worth it. Thanks Nextiva for helping me help my customers with clear sound and painless connections.
K
Kevin
07/26/24
She was very helpful regarding to my…
She was very helpful regarding to my concerns.
CF
Chick-fil-A Fort Pierce
07/26/24
Nick @ CR was very helpful with…
Nick @ CR was very helpful with expediting my change of ownership
KK
Kelly Kremer
07/26/24
Wonderful Service
Everyone I have ever talked to has been so patient and wonderful about helping me achieve what I need done.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].