9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3751-3760 out of 6255
DS
David S
03/10/23
"Best Voice Service Provider"
What do you like best about Nextiva? Reliable services and technical support. What do you dislike about Nextiva?
NS
Nazareth S
03/09/23
"So far, Nextiva has been the best phone solution for our growing team"
What do you like best about Nextiva? What we have found to be the most helpful about Nextiva so far has been our ability to create flows that we can easily edit to adjust what happens when our clients call our different lines. We are able to assign different flows for days, times, and team members. We also like that it can be accessed from our desktop or phone apps.
SP
Saurbh P
03/09/23
"Very Efficient and Quick"
What do you like best about Nextiva? The whole process, from beginning to end, was handled very efficiently. What do you dislike about Nextiva?
R
Richard
03/09/23
Natallia was amazing
Natallia was amazing. Helped me my login information as well as setting up a shared call appearance. THANK YOU RICHARD
KR
K R
03/09/23
"HR"
What do you like best about Nextiva? Fastest service and good customer service. What do you dislike about Nextiva?
H
Heidi
03/09/23
Tonia was amazing!
Tonia was patient, knowledgeable and extremely helpful. She not only addressed my questions, but also patiently helped fix issues we had created internally. I was very impressed!
H
Holly
03/08/23
The representative was very helpful
The representative was very helpful, knowledgeable and eager to assist me
U
UZ
03/08/23
Natalia - great job
Natalia is knowledgeable and through with resolving the matter we had, much appreciated.
JK
Josh K
03/08/23
"Phone line set up"
What do you like best about Nextiva? Sales and Customer service was excellent What do you dislike about Nextiva?
RM
Ryan M
03/08/23
"Excellent Customer Service"
What do you like best about Nextiva? Any time that you need anything from the company, they are not only willing to help, but they are very knowledgeable and expedient! Their customer support is on point, and when a call is required to their team, they get you the answers you need!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].