9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3681-3690 out of 6255
G
Geoff
03/16/23
EVS case 01805338
Case: 01805338 We went from frustrated to happy customers, largely due to the customer support and result we received. The rep I worked with was great.
TN
Tim N
03/16/23
"Outstanding Support"
What do you like best about Nextiva? First, I love the feature rich aspects of the Nextiva service, the desktop app, the mobile app, the clarity of the connection, Everything is solid.
DR
Domanique R
03/16/23
The Onboarding Process Was Very Helpful
The onboarding process was very helpful in showing me the full capabilities of the Nextiva Service. Time was taken to diligently explore & explain a vast array of useful tips, methods & processes to help skyrocket my understanding of the tools at my disposal. Though I am still in the building phase of my company, I can see a fraction of how powerful their service will be down the long run.
SM
Stephen M
03/16/23
"Great service whenever needed"
What do you like best about Nextiva? How easy it is to get in touch with someone What do you dislike about Nextiva?
SP
Stacie P
03/16/23
"Outstanding!!"
What do you like best about Nextiva? I love that the Nextiva representative walked me through the process and provided quality customer service! What do you dislike about Nextiva?
MT
Marifel Trias
03/16/23
Great support!
Incredibly responsive and helpful. Thank you for your help, Roman R.!
SP
Stacie P
03/16/23
"Outstanding!!"
What do you like best about Nextiva? I love that the Nextiva representative walked me through the process and provided quality customer service! What do you dislike about Nextiva?
TN
Tim N
03/16/23
"Outstanding Support"
What do you like best about Nextiva? First, I love the feature rich aspects of the Nextiva service, the desktop app, the mobile app, the clarity of the connection, Everything is solid.
SM
Stephen M
03/16/23
"Great service whenever needed"
What do you like best about Nextiva? How easy it is to get in touch with someone What do you dislike about Nextiva?
AU
Anonymous User
03/16/23
"They have great service and will walk you through things with a great leanring curve."
What do you like best about Nextiva? The ability to remote in and walk through showing ways of doingthings. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].