9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 351-360 out of 6255
SK
Sylwia Koziol
08/07/24
Anastasiia did great amount of set up…
Anastasiia did great amount of set up for my new account and explanations of all the detailed, she is absolutely amazing, professional and super nice. Thank you for all your help.
DB
Demetri B
08/07/24
Above and Beyond
you went above and beyond helping me to achieve a key element to my company.
H
harold
08/07/24
IT WAS A SUCCESS..
Date of experience: August 07, 2024
RP
Robert Poissonnier
08/06/24
Set up service.
Date of experience: August 06, 2024
CW
Chung Wu
08/06/24
Both your sales staff Zach and tech…
Both your sales staff Zach and tech staff Andrii are very professional and nice. It is a good experience to talk to them.
KK
Kevin Kincade
08/06/24
Explain the process
These guys help out. Thank you.
LC
Lionel Clark
08/06/24
It's great
It's great ..I feel like Tony the tiger. Nextiva is changing my life and the way I do business. All for the better. So many useful apps and so easy to use. I'm sold on it already.
T
TW
08/06/24
Great customer service from the start.
Great customer service from the start.
EG
Eric Grainger
08/05/24
Awesome awesome
Awesome awesome
CM
Carl Mercier
08/05/24
Nick was great
Nick was great. I have an issue getting a second account canceled. It was an error by Nextiva back when I first added several more lines. Nick was finally able to get this resolved.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].