9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3431-3440 out of 6255
R
Richard
04/23/23
Vlad is the man!!
Answered call right away. Vlad was extremely helpful and patient with my questions. Solved my problems and waited while I tested the solution. He is always helpful.
DR
debbie roberts
04/23/23
Chris was so patient
Date of experience: April 24, 2023
T
Travis
04/23/23
Very professional
Very professional and explained everything thoroughly, efficiently fixed all issues we had
J
Jun-Jun
04/23/23
Account Set up
Very helpful customer support. Resolved all my issues.
S
Sarah
04/23/23
Great Customer Service Reps that Care
Patient and knowledge representatives.
H
Howard
04/23/23
accessibility
the agent was knowledgeable and patient resolving my issue
K
Keena
04/23/23
The support team member was very…
The support team member was very helpful.
N
Nathan
04/23/23
Concise
Concise, knowledgeable and pleasant.
J
James
04/23/23
I was able to accomplish what I wanted…
I was able to accomplish what I wanted in reasonably quickly. The person who helped me understood what I wanted and accomplished it.
J
James
04/23/23
Excellent experience
Excellent experience! Tiffany is very helpful and pleasant. She tried very hard to help me solved the problem.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].