9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 331-340 out of 6255
TC
Tathagat Chawala
08/14/24
Case no 03637175
Case no : 03637175 I appreciate the professional and courtesy of my customer relations agent. He resolved my issue with expertise
S
Suzanne
08/14/24
Very prompt response time
Very prompt response time Very professional staff
JL
Jasmine L
08/14/24
Representative answered all my…
Representative answered all my questions and is very knowledgeable about the services!
TC
Tathagat Chawala
08/14/24
Case no 03637175
Case no : 03637175 I appreciate the professional and courtesy of my customer relations agent. He resolved my issue with expertise
BL
Brenda Lawson
08/14/24
The sales rep was very knowledgeable…
The sales rep was very knowledgeable and friendly in helping me navigate through the system.
BL
Brenda Lawson
08/14/24
The sales rep was very knowledgeable…
The sales rep was very knowledgeable and friendly in helping me navigate through the system.
JL
Jasmine L
08/14/24
Representative answered all my…
Representative answered all my questions and is very knowledgeable about the services!
S
Suzanne
08/14/24
Very prompt response time
Very prompt response time Very professional staff
AV
Amber Valdes Office Manager
08/13/24
Great Customer Experience
Everything from start to finish has been very hands on and the support staff and implementation team went above and beyond to make sure the transition process was smooth and as hassle free as possible. Good work.
AV
Amber Valdes Office Manager
08/13/24
Great Customer Experience
Everything from start to finish has been very hands on and the support staff and implementation team went above and beyond to make sure the transition process was smooth and as hassle free as possible. Good work.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].