9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3211-3220 out of 6255
C
Claire
05/15/23
The technician who helped me was…Great!!
The technician who helped me was knowledgeable. my concerns was taken cared of.
DF
Deborah Ford
05/15/23
You listen and address the exact need and ask is there anything else?
Good Experience
D
David
05/15/23
Still learning the whole system
Still learning the whole system - What would make it better - when you open up "help" you have to work from that screen - if you hit a link - you are directed to your help session dissapears.
E
Eric
05/15/23
Maria was very helpful and is the first…
Maria was very helpful and is the first associate who got go-integrator to completely work with my system.
N
Natalia
05/15/23
We are very pleased with the help we…very pleased
We are very pleased with the help we received.
KW
Krishonna W
05/15/23
"Nextiva"
What do you like best about Nextiva? Seems to work effectively with no lag time. We are using it to call and text. What do you dislike about Nextiva?
W
Wil
05/15/23
Excellent Tech Support Service
Yes, my experience with the tech support agent was excellent. The agent took the time to understand the issues and was able to answer, resolve and provide guidelines to all my questions and issues. Thanks!
S
Summer
05/15/23
Quick fix to my issue with the call…
Quick fix to my issue with the call center
K
Kris
05/15/23
quick, effective service
great work, thank you!
A
Amy
05/15/23
The customer support is really helpful.
Date of experience: May 16, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].