9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3111-3120 out of 6255
W
William
05/29/23
Great service
Great service. Very professional.
J
Jeff
05/29/23
Great customer service
Speedy, professional, and knowledgeable technical support. Would like the online portal to be more user friendly, for programming phone system
NA
Natalia Avelar
05/29/23
Viktor was very helpful in…
Viktor was very helpful in communication and fixing my issues
Y
Yolanda
05/29/23
The gentlemen that helped us resolve…
The gentlemen that helped us resolve our issues was very kind and patient with us!
C
CS
05/29/23
She helped me forward the phone to…
She helped me forward the phone to another extension with scheduling to turn off the forwarding at 7 pm. Easy and smooth - and very friendly.
C
CS
05/29/23
She helped me forward the phone to…
She helped me forward the phone to another extension with scheduling to turn off the forwarding at 7 pm. Easy and smooth - and very friendly.
NA
Natalia Avelar
05/29/23
Viktor was very helpful in…
Viktor was very helpful in communication and fixing my issues
MZ
Mike Zadeik
05/29/23
Tech listened to what I needed to have…
Tech listened to what I needed to have done, found the issue with the first deployment of Yealink Wireless phones. TCP - UDP issue.
MZ
Mike Zadeik
05/29/23
Tech listened to what I needed to have…
Tech listened to what I needed to have done, found the issue with the first deployment of Yealink Wireless phones. TCP - UDP issue.
J
Jeff
05/29/23
Great customer service
Speedy, professional, and knowledgeable technical support. Would like the online portal to be more user friendly, for programming phone system
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].