9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3091-3100 out of 6255
AC
Abraham Corsino M.S
06/01/23
I used Nextiva to set up my secondary…
I used Nextiva to set up my secondary business location. I was able to use our wireless network to setup a Voip phone. The process was seemingly easy. Customer service contacted me various times to ensure that any issues or concerns were resolved and that our message and setup was without hiccups.
GK
Gary K
06/01/23
"Rep was excellent!!"
What do you like best about Nextiva? Great Tech Support! Customer service reps are always so helpful. What do you dislike about Nextiva?
B
BFW
06/01/23
Nick was extremely helpful with my…
Nick was extremely helpful with my request and worked diligently to resolve my issue. He was supportive, communicated frequently and got things done. Great Service. Thanks again Nick.
OR
Omer Roble
05/31/23
Quick technical support
The technical support agent accurately diagnosed my issue in chat, and implemented fixes remotely in a timely maner.
AM
Alex Marsh
05/31/23
They were quick and helpful
Date of experience: June 01, 2023
P
Paul
05/31/23
We were quickly able to see the renewal…
We were quickly able to see the renewal options for us, Nextiva offered us a reduced rate, the thing that took the longest is we requested a 24 month contract instead of 36 months, this happened but took a few minutes to complete. We were contacted when done and renewed our contact. We were helped by Nick @ CR
BF
Brenda Fairweather
05/31/23
helpful
helpful, efficient
KW
Kaitlyn White
05/31/23
The instructions given were clear and…
The instructions given were clear and helpful. The quick response to my issue was so relieving.
BP
Ben p
05/31/23
"Relatively easy"
What do you like best about Nextiva? The price is good for the features. Easy to set up What do you dislike about Nextiva?
DV
David Van Gorp
05/31/23
U do a great job I have been with u…
U do a great job I have been with u since 2010! I said “l’ll try this for a year!”
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].