9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3031-3040 out of 6255
JR
Jaime Rodriguez
06/07/23
Kristi Poehls is a superstar
Kristi Poehls is a superstar! Period. She is always cheerful and encouraging when you feel like the sky is falling! Over the past year Kristi has helped me countless times each time with same day service and a smile.
A
Alan
06/07/23
Veronika was great!
Veronika was great! She was knowledgeable, responsive, and resolved my issue quickly.
S
Saadi
06/07/23
You have the best service evernextve is the best
You have the best service ever
RC
Ryan C
06/07/23
"Easy to use with nice features"
What do you like best about Nextiva? I love that I can use Nextiva on my desk, desktop, or cell phone to make communicating with my clients very easy without giving my personal phone number. The texting option is a great feature too.
J
Joshua
06/07/23
Nextiva gives me what I need and when I…
Nextiva gives me what I need and when I need it. Thank you!!!!!!
MC
Maryjane C
06/07/23
"perfect tool"
What do you like best about Nextiva? it is easy to use, and very practical, it really help me with my job. What do you dislike about Nextiva?
R
Rivka
06/07/23
Customer service takes a long time to…
Customer service takes a long time to get in touch with +> Hour, once connected the person then will read from scipt,
M
Maria
06/07/23
Maryna from your Chat support team was…
Maryna from your Chat support team was excellent. She was knowledgeable, polite and was able to resolve my issue.
E
Edward
06/07/23
Fast resolution.
Date of experience: June 08, 2023
CA
Carrie Athay
06/07/23
Cancelation help
Terri Boyd was efficient and addressed my needs and concerns right away. She was professional and very polite.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].