9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 281-290 out of 6255
DB
Derek Baker
08/26/24
Outstanding Service
The entire team at Nextiva was top notch. Super helpful and very patient. We highly recommend this company.
DR
Drake Rios
08/26/24
Excellent Service
We had very detail oriented sales and integration personnel. Our guys were genuine and helpful, ensuring that our system worked correctly.
SL
Scott L. Bernstein MD, PC
08/24/24
A great start.
The configuration technician was courteous, efficient and thorough. He was very informative also.
RS
roy staggs
08/23/24
Very knowledgeable
Answered all my questions. Made the transition easier and explained how everything works.
AB
Aaron Berryman
08/23/24
Customer service was friendly and…
Customer service was friendly and helpful.
JH
Joshua Hale
08/23/24
Colton and Andy were amazing
Colton and Andy were amazing. Very helpful. Made the app seem very easy to use. They made the onboarding process very easy and smooth.
M
Milagro
08/23/24
Was great my experience with costumes…
Was great my experience with costumes services and sales.
AG
Ashton Gallagher
08/23/24
Volodymyr really made the onboarding…
Volodymyr really made the onboarding process easy. I'm so excited to get started with Nextiva
PV
Phil Vaughan
08/23/24
Service was delivered as expected.
Date of experience: August 23, 2024
S
Shannon
08/23/24
Great customer service provided by Nextiva
I was having a difficult time understanding my monthly invoice. Nick took the time to listen to my questions and to understand my company's specific needs. He provided a solution that will save our company money while keeping the same great service that Nextiva provides. He went above and beyond for us, and we are thankful for his professionalism and willingness to assist us.
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