9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 2851-2860 out of 6255
AU
Anonymous User
06/22/23
"Great customer service."
What do you like best about Nextiva? Customer was great helping me set up the phone system. What do you dislike about Nextiva?
TC
Tanya C
06/22/23
Knowledgable and Expeditious!!!
Travis was able to answer all of my questions and process my request in an expeditious manner. His help is greatly appreciated!
AU
Anonymous User
06/22/23
"Kristi is the best!"
What do you like best about Nextiva? Our account manager Kristi! She is a pleasure to work with and one of the best account managers Ive ever had What do you dislike about Nextiva?
MH
Merritt H
06/22/23
"Had a great experience working with Matthew Kot on ordering additional phone."
What do you like best about Nextiva? The app that allows you to view your calls and chat with coworkers is the best part about Nextiva. I also appreciate being able to speak to a real person over the phone.
M
Matt
06/22/23
great
Very helpful service
AU
Anonymous User
06/22/23
"Great Product with a lot of potential"
What do you like best about Nextiva? Nextiva has helped us move forward as a company by providing a much needed VoIP service. Nathan has been on top of our requests and reaches out on a regular basis. Using the Nextiva phones and having both the app and desktop client are extremely convienent and valuable. We are looking forward to utilizing ever more features as we grow comfortable with the Nextiva Admin Center.
AS
Anthony S
06/22/23
"A Great VoIP Solution"
What do you like best about Nextiva? The software is easy to use, provisioning new phones is simple, and the interface is easy to navigate. What do you dislike about Nextiva?
AU
Anonymous User
06/22/23
"Prompt Response"
What do you like best about Nextiva? Response time was excellent. Matthew Kot was helpful and immediately took action to resolve our issue. What do you dislike about Nextiva?
AS
Anthony S
06/22/23
"A Great VoIP Solution"
What do you like best about Nextiva? The software is easy to use, provisioning new phones is simple, and the interface is easy to navigate. What do you dislike about Nextiva?
VG
Vincent G
06/22/23
"Brand New Phone Service For Start Up Small Business"
What do you like best about Nextiva? Sales Agent and support staff both vrry friendly and helpful in adressing my concerns and walking me through the phone set up phase set up phase.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].