9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2791-2800 out of 6255
M
Miguel
07/02/23
everyone
thank you for helping me
AU
Anonymous User
07/02/23
"Tremendous upgrade in customer service lastly"
What do you like best about Nextiva? knowledgeable employee, good service and very happy with the system overall What do you dislike about Nextiva?
AU
Anonymous User
07/02/23
"Tremendous upgrade in customer service lastly"
What do you like best about Nextiva? knowledgeable employee, good service and very happy with the system overall What do you dislike about Nextiva?
SS
sahory s
06/30/23
"it has it's glitchs"
What do you like best about Nextiva? we can make calls and I like that we can have a chat in the calls also the messages are convenients and the quality of the calls are ofter good
SR
Sherrie Reece
06/30/23
I've been using Nextiva VoIP for my…
I've been using Nextiva VoIP for my small business, and I can't emphasize how profoundly it has transformed our operations. This platform has allowed me to establish a solid infrastructure for business growth, even when starting with a small team. Nextiva has revolutionized our work processes, making onboarding employees and managing communication significantly more straightforward. One of its standout features is scalability. Whether you're a small business or a solopreneur just starting, ...
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MT
Matthew T
06/30/23
"Wonderful service and setup"
What do you like best about Nextiva? We just started using Nextiva, but so far we are very happy and excited with the service. One of the main advantages is that it allows us to consolidate our business communications on a single platform.
AU
Anonymous User
06/29/23
"Pleasant Experience"
What do you like best about Nextiva? The ease of setting up the service we needed. What do you dislike about Nextiva?
PM
Patrick M
06/29/23
"They were able to fill multiple needs for my office fax and phone and text."
What do you like best about Nextiva? They have an e fax and it is easy to use their system What do you dislike about Nextiva?
AU
Anonymous User
06/29/23
"It was nice to finally speak with a knowledgeable helpful person in tech support"
What do you like best about Nextiva? Knowledgeable staff once you get to the correct person. What do you dislike about Nextiva?
AU
Anonymous User
06/29/23
"Pleasant Experience"
What do you like best about Nextiva? The ease of setting up the service we needed. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].