9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2771-2780 out of 6255
JM
Jorge M
07/07/23
"Easy to download and use"
What do you like best about Nextiva? You can download the app in many countries, you just need internet connection and its easy to download and very friendly to use, you can also hear very clearly.
AU
Anonymous User
07/06/23
"Nextiva concept is great, but there are a few kinks that need adjusting"
What do you like best about Nextiva? Ease of answering calls Ease of transferring calls
FH
Fernando H
07/06/23
"Nextiva is very useful."
What do you like best about Nextiva? The most helpful about Nextiva is that you can communicate from anywhere when you are working. What do you dislike about Nextiva?
SL
Stuart L
07/06/23
"Great Customer Service"
What do you like best about Nextiva? It is super reliable and has excellent customer service What do you dislike about Nextiva?
NT
Nathan T
07/05/23
"Very Good"
What do you like best about Nextiva? They made the process very smooth, offered competitive pricing, and made setup extremely streamlined! What do you dislike about Nextiva?
WR
Williams R
07/05/23
"Easy to use, clean workspace"
What do you like best about Nextiva? What I like the most is that Nextiva allows us to make interactions with our clients in different ways, sometimes is not easy to reach them over the phone, and other companies don't allow us to send messages or make video calls
AR
Andres R
07/05/23
"Nextiva helps me a lot in my job"
What do you like best about Nextiva? The Nextiva app helps us a lot in our job. This app works perfectly and allows us to communicate with all the customers and coworkers in an easy way. We used Nextiva app every day and everyone loved when we started to use this amazing app.
PK
Paulina Kim
07/05/23
The staff explained very well and…
The staff explained very well and patiently process the my account cancellation and resolved the issue.
SR
Sherry R
07/05/23
"Quick and Painless"
What do you like best about Nextiva? Nextiva was able to provide a custom solution for our very small business. We are no longer paying for seats we do not need and will not use. The app seems to be very intuitive and simple to use, and the onboarding representative was exceptionally kind and thorough.
KO
Kevin O
07/05/23
"Great onboarding session"
What do you like best about Nextiva? The options available as far as extensions. Call flow, faxes etc What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].