9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2661-2670 out of 6255
AU
Anonymous User
07/24/23
"Nextiva for Small Businesses"
What do you like best about Nextiva? I love that I can use the app on my cellular device. I also like that I can see who is calling on the desktop app. Call flows are very easy to use and simple to switch between flows.
VS
VERONICA STEWART
07/23/23
VoIP Phone ServiceVoIP Phone Service: Nextiva's VoIP phone service allows users to make and receive calls over the internet, offering cost-effective and flexible communication solutions. Auto Attendan
VoIP Phone Service: Nextiva's VoIP phone service allows users to make and receive calls over the internet, offering cost-effective and flexible communication solutions. Auto Attendant: Nextiva's auto attendant feature enables callers to be automatically routed to the appropriate department or extension using customizable greetings and menus. Call Forwarding: Users can forward calls to other team members or devices to ensure they never miss important calls, even when they are not in the ...
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CW
Cedric Washington
07/23/23
Thanks Joshua
Joshua call about a request to stop service but once he found out we needed 2 devices, quickly handle the situation to get them ordeded.
BC
Ben C
07/23/23
"Brief encounter yields desired results"
What do you like best about Nextiva? Reliability, the phone has never been down for more than a second. What do you dislike about Nextiva?
JD
Juan De las Carreras
07/23/23
Terri was awesome
Terri was awesome. She helped me with an issue that haven’t been resolved for months. So she did a superb customer care job. Thank you Terri!
CW
Cedric Washington
07/23/23
Thanks Joshua
Joshua call about a request to stop service but once he found out we needed 2 devices, quickly handle the situation to get them ordeded.
S
SANDRA
07/23/23
Paige was extremely helpful and…
Paige was extremely helpful and pleasant to work with. She went above and beyond to resolve our billing questions.
AU
Anonymous User
07/22/23
"Stan and his help with the Nextiva App"
What do you like best about Nextiva? My recent experience with Stan was very helpful. Fairly simple to use product. What do you dislike about Nextiva?
JD
John Danaher
07/22/23
Billing issue was resolved with respect…
Billing issue was resolved with respect and great customer service. Very kind employees at Nextiva
JD
John Danaher
07/22/23
Billing issue was resolved with respect…
Billing issue was resolved with respect and great customer service. Very kind employees at Nextiva
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].