9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2601-2610 out of 6255
BC
Blanca C
08/01/23
"Nextiva is one of the easiest systems to use."
What do you like best about Nextiva? Nextiva is excellent in every way. The best thing is that the communication is awesome. What do you dislike about Nextiva?
BC
Blanca C
08/01/23
"Nextiva is one of the easiest systems to use."
What do you like best about Nextiva? Nextiva is excellent in every way. The best thing is that the communication is awesome. What do you dislike about Nextiva?
R
Ray
08/01/23
Nick was very helpful and patient
Nick was very helpful and patient. He helped me get done what I need to do in a quick manner.
BA
Beacon Agile Logistics
08/01/23
The ease of communication
The ease of communication and the lightening fast response rate to connect you with a sales manager is something that I have never encountered in my years of doing business. There definitely won't be any issue with this company's customer service.
AU
Anonymous User
08/01/23
"Great support, flexible customization"
What do you like best about Nextiva? The support teams and people are excellent--professional, knowledgable, and helpful. What do you dislike about Nextiva?
CM
Carrie M
07/31/23
"Customer service incredible"
What do you like best about Nextiva? The set up was extremely simple. The features that Nextiva offers are out of this world. What do you dislike about Nextiva?
AU
Anonymous User
07/31/23
"Adding two call groups"
What do you like best about Nextiva? when I can understand the tech and they fix my problem the first time. What do you dislike about Nextiva?
AU
Anonymous User
07/31/23
"Adding two call groups"
What do you like best about Nextiva? when I can understand the tech and they fix my problem the first time. What do you dislike about Nextiva?
KD
Keizia Davidson
07/31/23
So helpful!!
I've been a customer for a few months now, and I love being able to use Nextiva's phone services to contact multiple businesses for work!
AU
Anonymous User
07/31/23
"Review Requested"
What do you like best about Nextiva? The app for when internet goes down. Still can answer calls for the building. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].