9.6
SpotScore
Nextiva Reviews in September 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 2591-2600 out of 6255
CM
Carlos Martin
08/03/23
Daniel Padilla can help you with what you need!
I thought that what I needed was going to be extremely expensive, but Daniel got me a price that was below my expectations. I thanks he immensely for that, since I have more than I need. Now my company is going one step further!
CM
Carlos Martin
08/03/23
Daniel Padilla can help you with what you need!
I thought that what I needed was going to be extremely expensive, but Daniel got me a price that was below my expectations. I thanks he immensely for that, since I have more than I need. Now my company is going one step further!
EM
Emily M
08/02/23
"Great Onboarding Experience"
What do you like best about Nextiva? Onboarding was very easy as the representatives assisting me on two different occasions were very quick, polite, and thorough.
VK
Victoria Kuhner
08/02/23
My experience working with Carra Scarbrough.
I can not say enough amazing things about Carra. She guided our company through the onboarding process and it was a breeze. Carra goes out of her way to answer all of your questions as thoroughly as possible. If she doesn't know something she goes out of her way to find the answer for you. I am so extremely grateful to have has Carra guiding us through such a scary process. Could not have asked for anyone better!
EM
Emily M
08/02/23
"Great Onboarding Experience"
What do you like best about Nextiva? Onboarding was very easy as the representatives assisting me on two different occasions were very quick, polite, and thorough.
JI
Jonathan Ingram
08/02/23
Customer Service and Technical Experience
Customer service is great with a quick resolution time.
JI
Jonathan Ingram
08/02/23
Customer Service and Technical Experience
Customer service is great with a quick resolution time.
VK
Victoria Kuhner
08/02/23
My experience working with Carra Scarbrough.
I can not say enough amazing things about Carra. She guided our company through the onboarding process and it was a breeze. Carra goes out of her way to answer all of your questions as thoroughly as possible. If she doesn't know something she goes out of her way to find the answer for you. I am so extremely grateful to have has Carra guiding us through such a scary process. Could not have asked for anyone better!
R
Ray
08/01/23
Nick was very helpful and patient
Nick was very helpful and patient. He helped me get done what I need to do in a quick manner.
BA
Beacon Agile Logistics
08/01/23
The ease of communication
The ease of communication and the lightening fast response rate to connect you with a sales manager is something that I have never encountered in my years of doing business. There definitely won't be any issue with this company's customer service.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].